Rebekah Moore
Pineville
Summary
Dedicated individual with a focus on providing comprehensive support in office environments, aiming to leverage skills in customer service and administrative functions as an Office Assistant. Achievements include managing inventory levels for office supplies, assisting with billing processes, and maintaining organized documentation for easy retrieval. Strong verbal and written communication abilities complemented by a flexible schedule to accommodate varying office needs. Committed to enhancing operational efficiency through effective organization and attention to detail.
Overview
16
16
years of professional experience
Work History
Courrier/driver
Uber
Charlotte
09.2022 - Current
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Managed time efficiently when making multiple stops along designated routes.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Assisted with loading and unloading when necessary.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered packages to customers in a timely and efficient manner.
- Assisted passengers with loading and unloading their luggage.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Inspected vehicle for cleanliness and checked gas and oil levels prior to departure.
- Picked up clients from specific locations to transport and drop off at destinations.
Office Assistant
CSC of the Carolinas
Charlotte
06.2015 - Current
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Assisted with billing, insurance claims, damage reports and any other office task that was needed.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Managed inventory of office supplies and placed orders when needed.
- Assisted in onboarding new employees by providing orientation materials and training resources.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Assisted in the development and implementation of office policies and procedures.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Facilitated internal communication by distributing memos and announcements.
- Managed daily office operations and maintained a clean and efficient workspace.
- Organized and scheduled meetings and appointments for management.
- Supported the planning and execution of corporate events and meetings.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Answered and directed phone calls to appropriate staff members.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Maintained confidentiality of sensitive information and documents.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Typed, formatted and edited correspondence and other documents.
- Delivered messages and ran errands.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Troubleshot office equipment, computer hardware and software issues.
- Completed and mailed contracts, invoices or checks.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Hostess/server
Pier 51 restaurant
Charlotte
08.2014 - 06.2015
- Greeted customers and provided them with menus.
- Greeted guests warmly upon arrival, seating them promptly.
- Handled cash payments and reconciled daily transactions accurately.
- Provided excellent customer service by addressing customer needs promptly.
- Ensured compliance with health and safety regulations at all times.
- Monitored dining room activity to ensure compliance with health regulations.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Checked identification of customers prior to serving alcoholic beverages.
- Assisted servers in bussing tables when needed during busy periods.
- Communicated clearly with kitchen staff regarding customer orders.
- Monitored customer satisfaction levels throughout their meal experience.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Office Manager
MF Moore Contracting Services
Charlotte
06.2009 - 06.2013
- Maintained confidential records relating to personnel matters.
- Responded to customer inquiries via phone or email in a professional manner.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Organized company events including holiday parties, team building activities .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Supervised staff members, organized schedules and delegated tasks.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Reviewed files and records to obtain information and respond to requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Managed office budget to handle inventory, postage and vendor services.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed, scheduled and coordinated office functions and activities for employees.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Skills
- Time management
- Customer service
- Route planning
- Communication skills
- Problem solving
- Processes and procedures
- Valid Driver's license
- Verbal and written communication
- Flexible schedule
- Problem-solving
- Attention to detail
- Patience and tact
- Friendly and outgoing
- Safe driving practices
- Vehicle maintenance
References
References available upon request.
Timeline
Courrier/driver
Uber
09.2022 - Current
Office Assistant
CSC of the Carolinas
06.2015 - Current
Hostess/server
Pier 51 restaurant
08.2014 - 06.2015
Office Manager
MF Moore Contracting Services
06.2009 - 06.2013