Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Overview
12
12
years of professional experience
1988
1988
years of post-secondary education
Work History
Deli Clerk
Ingles Supermarket
Bryson City
02.2023 - 05.2025
Assisted customers with deli product selections and recommendations.
Prepared and sliced meats, cheeses, and other deli items efficiently.
Maintained cleanliness and organization of the deli counter and work areas. Made party trays and sub sandwiches.
Stocked shelves with fresh products to ensure availability for customers.
Followed food safety guidelines to maintain product quality and hygiene.
Collaborated with team members to meet customer needs during peak hours.
Provided friendly service and addressed customer inquiries promptly.
Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Rotated product on shelves to ensure freshness.
Stocked shelves with fresh items daily.
Prepared all food orders according to customer specifications.
Adhered to health regulations regarding food handling and sanitation standards.
Updated food displays, cases and other customer-facing areas to increase sales of special items.
Followed company recipes for preparing foods such as soups, salads, sandwiches.
Responded to customer questions regarding product availability.
Resolved customer complaints in a timely manner while maintaining a polite demeanor.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Asst. Manager
Family Dollar
Bryson City
06.2021 - 02.2023
Assisted in daily operations and team coordination to enhance efficiency.
Managed inventory control processes to maintain stock accuracy and availability.
Provided training and support to new staff for effective onboarding.
Analyzed customer feedback to improve service quality and address concerns promptly.
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Resolved conflicts between team members in an effective manner.
Team Member
McDonald's
Cherokee
06.2013 - 06.2021
Collaborated with team to ensure smooth daily operations and customer service.
Maintained cleanliness and organization of work area to meet safety standards.
Assisted in training new staff on procedures and company policies.