Rebecca Ours
Stanley
Summary
Dedicated professional with extensive experience in safety and security. Proven leadership skills in various roles, consistently achieving high standards of performance. Committed to excellence in all tasks, from maintaining cleanliness to operating vehicles safely.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Professional Cleaning
Redefine Facility Cleaning
Arden
10.2023 - 06.2024
- Executed professional cleaning, organizing, and sanitizing of office spaces and medical facilities to create safe and sanitary environments.
- Trained staff on cleaning protocols to maintain adherence to quality standards.
- Conducted quality checks to ensure customer satisfaction with services rendered.
- Monitored inventory levels of linens, toiletries, and cleaning supplies to support seamless operations.
- Oversaw area operations and managed team performance to enhance service delivery.
Bar Manager/Bartender
32 Degree Ice Bar and Lounge
Arden
03.2021 - 01.2023
- Created and implemented innovative cocktail menu with signature drinks.
- Crafted visually appealing cocktails utilizing exceptional mixology skills to exceed customer expectations.
- Delivered outstanding customer service by greeting guests, taking orders, and serving drinks promptly.
- Trained team of bartenders on drink preparation techniques and customer service standards.
- Managed inventory and ordering process, ensuring optimal stock levels and reducing waste.
- Developed supplier relationships to secure favorable pricing for beverages and supplies, enhancing cost efficiency.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Handled cash transactions accurately using POS system, ensuring balanced cash drawer each shift.
Deputy Sheriff
POLK COUNTY SHERIFF'S OFFICE
Polk County
11.2017 - 02.2019
- Coordinated with law enforcement and court personnel for inmate transportation and legal proceedings.
- Enforced laws and regulations to uphold public safety and order.
- Conducted thorough investigations of crimes and incidents within the community.
- Prepared detailed reports documenting arrests, incidents, and investigations.
- Responded to emergency calls, providing timely support for citizens in need.
- Operated delivery van to transport inmates across designated routes efficiently.
- Ensured compliance with traffic laws and safety regulations during all trips.
- Communicated with dispatch to facilitate smooth transport operations.
Barista/Shift Supervisor
Starbucks
Hendersonville
02.2015 - 11.2017
- Prepared and served diverse coffee beverages, including espresso, cappuccino, latte, and cold brew.
- Operated espresso machines and grinders efficiently to produce consistent coffee drinks.
- Ensured high quality standards in every drink, contributing to overall customer satisfaction.
- Provided exceptional service by greeting customers warmly and addressing needs promptly.
- Trained new baristas on brewing techniques, drink recipes, and service protocols.
- Managed inventory levels to secure adequate supplies of coffee beans, milk, and syrups.
- Maintained cleanliness and organization of coffee bar area to enhance customer experience.
- Processed cash transactions accurately, supporting adherence to company cash handling policies.
Prisoner Transport Officer & Correctional Officer
Swannanoa Correctional Center for Women
Swannanoa
02.2016 - 07.2017
- Collaborated with correctional officers to coordinate secure inmate transfers between facilities.
- Operated large prisoner transport bus with 12 inmates, ensuring safety and security.
- Ensured compliance with safety regulations and traffic laws throughout all operations.
- Conducted regular vehicle inspections to detect potential issues and hazards.
Education
Law Enforcement - Certificate
Blue Ridge Community And Technical College
Hendersonville, NC11-2017
Skills
- Conflict resolution
- Team leadership
- Cash handling
- Emergency response
- Route planning
- Safety protocols
- Customer service
- Attention to detail
- Inventory management
- Law enforcement procedures
Certification
- CPR Certification
- Non-CDL Class C Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Professional Cleaning
Redefine Facility Cleaning
10.2023 - 06.2024
Bar Manager/Bartender
32 Degree Ice Bar and Lounge
03.2021 - 01.2023
Deputy Sheriff
POLK COUNTY SHERIFF'S OFFICE
11.2017 - 02.2019
Prisoner Transport Officer & Correctional Officer
Swannanoa Correctional Center for Women
02.2016 - 07.2017
Barista/Shift Supervisor
Starbucks
02.2015 - 11.2017
Law Enforcement - Certificate
Blue Ridge Community And Technical College