Rebecca McCarley
Concord
Summary
Seasoned Business Analyst with 25+ years experience in IN PROGRESS
background in GClient and Account data. Demonstrated ability to work collaboratively across teams to ensure successful project implementations.
Overview
39
39
years of professional experience
3
3
years of post-secondary education
Work History
Data Analyst
Bank of America
Charlotte
08.2015 - Current
- Define project requirements for business partner intake requests
- Create and maintain epics, stories and spikes using JIRA.
- Support creation and execution of test cases
- Research production defects to identify root cause and define required changes if needed
- Identify changes required to CED Organization Hierarchy resulting from monthly changes to Financial GL Hierarchy.
Business Analyst
Bank of America
Charlotte
03.2013 - 05.2015
- Retrieved data required for development of bank regulatory 14Q report
- Maintained database and created subroutines to format data for reporting
- Analyzed data month to month to identify potential downward trends
Business Analyst
Bank of America
Charlotte
02.2012 - 03.2013
- Identify and document business requirements using department six sigma processes
- Met project delivery milestones for key project deliverables (BRD, HLD, Trace Matrix)
- Escalate project risks to team members in timely manner
Business Analyst
Bank of America
Jacksonville
03.2006 - 02.2012
- Assisted with analysis. And definition of needed changes for CED Organization updates
- Performed testing for various projects including CED merge/purge functionality
- Supported LOB projects to define needed functionality
Senior Analyst Business System Integration
Bank of America
Charlotte
09.2002 - 03.2006
- Project Lead for CDM manual customer combine project (iLytics)
- SME for KTC automated customer combine process
- Coordinate base defect fixes and enhancements
- Provide research support for business partners
Systems Analyst
Bank of America
Charlotte
07.1999 - 09.2002
- Supported data transformation and load processes on The W for Deposit and Channel systems
- Identified impacts for Model Bank and business user requested initiatives
- Supported on-call rotation for technical implementations
Programmer Analyst II
Bank of America
Jacksonville
09.1998 - 07.1999
- Developed automated job schedule for CO-ach application using NetBatch Plus
- Supported modifications and inquires on job schedule
Programmer
Nations Bank
Jacksonville
01.1997 - 09.1998
- Developed extracts for MoneyNet to Bess conversion using Tandem and Mainframe utilities
- Formatted and transmitted customer billing data to internal applications and third party vendors
- Supported customer billing jobs for ACH, Barnett Access
Senior Systems Support Representative
Barnett Bank
Jacksonville
08.1995 - 01.1997
- Provided systems support to call center representatives
- Coordinated maintenance, repair and inventory of systems equipment
- Communicated system issues to vendors, programmers, project coordinators and staff
- Supported UAT for new inbound call router (CSC INBound/IBM) to replace Wang server/dumb terminals
Customer Service Representative I
Barnett Bank
Jacksonville
11.1994 - 08.1995
- Tracked consumer loan applications opened in call center to generate management performance reporting
- Aided programmers in the development of the Shaw INBound for loans module
- Assisted loan supervisor with employee training on new system
- Assisted with systems support for terminals, phones, network connectivity
Credit Clerk
Barnett Bank
Lake City
05.1987 - 11.1994
- Processed indirect loans
- Balanced dealer floorplan operating accounts
- Maintained inventory for dealer floorplans
- Maintained commercial credit files
- Designed and maintained tickler system to track required commercial loan documentation
- Assisted credit analysts in customer financial spreads
- Maintained commercial, consumer (direct and indirect) loan folders.
Education
Bachelor of Arts - Computer And Information Sciences
University of North Florida
Jacksonville, FL 01.1997 - 12.1999
Skills
- COBOL/DB2
- JCL
- Oracle
- Teradata
- JIRA
Timeline
Data Analyst
Bank of America
08.2015 - Current
Business Analyst
Bank of America
03.2013 - 05.2015
Business Analyst
Bank of America
02.2012 - 03.2013
Business Analyst
Bank of America
03.2006 - 02.2012
Senior Analyst Business System Integration
Bank of America
09.2002 - 03.2006
Systems Analyst
Bank of America
07.1999 - 09.2002
Programmer Analyst II
Bank of America
09.1998 - 07.1999
Programmer
Nations Bank
01.1997 - 09.1998
Bachelor of Arts - Computer And Information Sciences
University of North Florida
01.1997 - 12.1999
Senior Systems Support Representative
Barnett Bank
08.1995 - 01.1997
Customer Service Representative I
Barnett Bank
11.1994 - 08.1995
Credit Clerk
Barnett Bank
05.1987 - 11.1994