Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Marvin

Thomasville

Summary

Dynamic Store Manager with a proven track record at Five Below, excelling in customer service and inventory management. Skilled in training and mentoring teams, I enhanced customer satisfaction ratings through effective problem-solving and visual merchandising strategies. Committed to achieving sales goals while fostering a positive work environment.

Overview

15
15
years of professional experience

Work History

Store Manager

Five Below
07.2024 - Current
  • Supervised daily store operations, ensuring adherence to company policies and standards.
  • Trained new team members on product knowledge and customer service techniques.
  • Managed inventory levels, conducting regular audits to maintain stock accuracy.
  • Implemented visual merchandising strategies to optimize product displays and enhance customer experience.
  • Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction ratings.
  • Collaborated with team members to achieve sales goals and improve store performance.

Store Manager

Dollar General
04.2010 - 07.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Education

Ledford High School
Thomasville, NC

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Training and mentoring
  • Team leadership
  • Inventory management
  • Store merchandising

Timeline

Store Manager

Five Below
07.2024 - Current

Store Manager

Dollar General
04.2010 - 07.2024

Ledford High School
Rebecca Marvin