Rebecca Marvin
Thomasville
Summary
Dynamic Store Manager with a proven track record at Five Below, excelling in customer service and inventory management. Skilled in training and mentoring teams, I enhanced customer satisfaction ratings through effective problem-solving and visual merchandising strategies. Committed to achieving sales goals while fostering a positive work environment.
Overview
15
15
years of professional experience
Work History
Store Manager
Five Below
07.2024 - Current
- Supervised daily store operations, ensuring adherence to company policies and standards.
- Trained new team members on product knowledge and customer service techniques.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Implemented visual merchandising strategies to optimize product displays and enhance customer experience.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction ratings.
- Collaborated with team members to achieve sales goals and improve store performance.
Store Manager
Dollar General
04.2010 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
Ledford High School
Thomasville, NCSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Team leadership
- Inventory management
- Store merchandising
Timeline
Store Manager
Five Below
07.2024 - Current
Store Manager
Dollar General
04.2010 - 07.2024
Ledford High School
Similar Profiles
Sean WorkmanSean Workman
General Manager at Five BelowGeneral Manager at Five Below
Nicole PerezNicole Perez
General Manager in Training at Five BelowGeneral Manager in Training at Five Below
Tyler DolphinTyler Dolphin
Store Manager at Five BelowStore Manager at Five Below
Aaryn LittleAaryn Little
Cashier at Five BelowCashier at Five Below
SHEKETEA DAVISSHEKETEA DAVIS
Talent Acquisition Manager at Amada Senior CareTalent Acquisition Manager at Amada Senior Care