Dynamic sales manager with extensive experience in customer relationship management and team supervision. Achieved significant growth through effective supplier negotiations and enhanced client loyalty, ready to leverage these skills to drive business success.
Overview
16
16
years of professional experience
Work History
Co-Owner
Chapel Hill Roofing and Gutters
Chapel Hill
01.2021 - 03.2026
Managed daily operations of roofing and gutter installation projects.
Supervised team members to ensure quality workmanship and safety compliance.
Developed relationships with suppliers for materials and equipment procurement.
Coordinated scheduling for project timelines and team assignments.
Conducted site inspections to assess project progress and safety standards.
Trained new employees on installation processes and company policies.
Sales Manager
DK Headwear
Raleigh
03.2015 - 01.2021
Managed key client relationships to enhance loyalty and repeat business opportunities.
Performed sales consultations and educated clients on products and services.
Achieved company growth and brand development through market expansion and sales.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Established new accounts and serviced existing accounts maintaining professional relationships.
Resolved customer complaints regarding sales and service.
Orthodontic Assistant
Triangle Orthodontics
Durham
08.2010 - 02.2013
Assisted orthodontists in patient evaluations and treatment planning sessions.
Prepared and organized orthodontic instruments and materials for procedures.
Managed patient records and appointment scheduling using practice management software.
Attached wiring for braces and advised patient on how to properly and gently brush and floss.
Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.