Rebecca Carpenter
Albemarle
Summary
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Foodlion Grocery Store
08.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service Cashier
TJ Maxx, TJX Companies
10.2023 - 08.2024
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Promoted store loyalty programs to customers to enhance engagement and repeat business.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
Customer Service Cashier
Chic-Fil-A
04.2023 - 10.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
Timeline
Customer Service Cashier
Foodlion Grocery Store
08.2024 - Current
Customer Service Cashier
TJ Maxx, TJX Companies
10.2023 - 08.2024
Customer Service Cashier
Chic-Fil-A
04.2023 - 10.2023
Similar Profiles
Johnathan RodgersJohnathan Rodgers
Perishable Manager at Foodlion Grocery StorePerishable Manager at Foodlion Grocery Store
Virginia vazquezVirginia vazquez
Cashier at Foodlion Grocery StoreCashier at Foodlion Grocery Store
Lakyn YounkerLakyn Younker
Deli/Bakery Manager at Foodlion Grocery StoreDeli/Bakery Manager at Foodlion Grocery Store
brianna walkerbrianna walker
Cashier at Foodlion Grocery StoreCashier at Foodlion Grocery Store
Alicia XiongAlicia Xiong
Cake Decorator at Sweet Heart Baking Company LLCCake Decorator at Sweet Heart Baking Company LLC