Dedicated professional with strong customer complaints resolution, time management, and attention to detail. Committed to creating welcoming environments and enhancing guest experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Sir Edmond Halley's Restaurant
Charlotte
06.2018 - Current
Provided drink suggestions to customers based on their preferences.
Maintained inventory of liquor, beer, wine, and other beverage items.
Resolved customer complaints in a professional manner.
Greeted customers and provided excellent customer service.
Maintained cleanliness of work area to provide safe and inviting environment for guests.
Server
Sir Edmond Halley's Restaurant
Charlotte
06.2018 - Current
Assisted in fostering a positive team atmosphere by supporting colleagues during busy service periods.
Took orders from customers accurately and in a timely manner.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Host
Sir Edmond Halley's Restaurant
Charlotte
06.2018 - Current
Managed reservation system to ensure efficient table turnover.
Greeted and seated guests promptly to enhance dining experience.
Collaborated with wait staff to coordinate service flow.
Food Runner
Sir Edmond Halley's Restaurant
Charlotte
06.2018 - Current
Delivered food orders promptly to tables in a busy restaurant environment.
Collaborated with kitchen staff to ensure accurate order fulfillment and presentation.
Assisted servers by refilling drinks and clearing empty dishes efficiently.