Razan abdalla
Charlotte
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Amelie's French Bakery and Cafe
Charlotte
06.2023 - 08.2024
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
- Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
- Maintained cleanliness of work area throughout shift.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees to perform duties.
- Accurately recorded orders into the POS system and processed payments quickly and efficiently.
- Delivered food orders promptly and courteously.
- Bussed and reset tables in an orderly fashion.
Teacher's Assistant
Islamic Community Center of South Charlotte
Charlotte
09.2021 - 05.2024
- Instructed and monitored students in use and care of equipment and materials.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Managed the distribution and collection of textbooks and other teaching materials.
- Provided one-on-one support to students requiring additional assistance.
- Graded assignments and exams in a timely and fair manner.
- Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
Front of House Employee
Chex wing and grill
Charlotte
06.2022 - 09.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained clean casino floor by emptying trash cans, cleaning tables and completing other general cleaning tasks.
Education
Bachelor of Science - Cognitive Psychology
University of North Carolina At Charlotte
Charlotte, NC05-2028
High School Diploma -
Ardery Kell High School
Charlotte, NC05-2024
Skills
- Data analysis
- Psychological assessment
- Teaching assistance
- Effective communication
- Problem solving
- Waitstaff etiquette
- Multitasking and organization
- Punctuality and reliability
- Serve food
- Interpersonal skills
- Positive demeanor
- Strong work ethic
- Conflict resolution
- Team collaboration
Languages
Arabic
Native/ Bilingual
Timeline
Front of House Employee
Amelie's French Bakery and Cafe
06.2023 - 08.2024
Front of House Employee
Chex wing and grill
06.2022 - 09.2022
Teacher's Assistant
Islamic Community Center of South Charlotte
09.2021 - 05.2024
Bachelor of Science - Cognitive Psychology
University of North Carolina At Charlotte
High School Diploma -
Ardery Kell High School
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