Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Razan abdalla

Charlotte

Summary

Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Amelie's French Bakery and Cafe
Charlotte
06.2023 - 08.2024
  • Developed effective relationships with customers through friendly interactions and excellent product knowledge.
  • Ensured that all beverages were prepared according to recipes and presented in an attractive manner.
  • Maintained cleanliness of work area throughout shift.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Trained new employees to perform duties.
  • Accurately recorded orders into the POS system and processed payments quickly and efficiently.
  • Delivered food orders promptly and courteously.
  • Bussed and reset tables in an orderly fashion.

Teacher's Assistant

Islamic Community Center of South Charlotte
Charlotte
09.2021 - 05.2024
  • Instructed and monitored students in use and care of equipment and materials.
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Managed the distribution and collection of textbooks and other teaching materials.
  • Provided one-on-one support to students requiring additional assistance.
  • Graded assignments and exams in a timely and fair manner.
  • Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.

Front of House Employee

Chex wing and grill
Charlotte
06.2022 - 09.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained clean casino floor by emptying trash cans, cleaning tables and completing other general cleaning tasks.

Education

Bachelor of Science - Cognitive Psychology

University of North Carolina At Charlotte
Charlotte, NC
05-2028

High School Diploma -

Ardery Kell High School
Charlotte, NC
05-2024

Skills

  • Data analysis
  • Psychological assessment
  • Teaching assistance
  • Effective communication
  • Problem solving
  • Waitstaff etiquette
  • Multitasking and organization
  • Punctuality and reliability
  • Serve food
  • Interpersonal skills
  • Positive demeanor
  • Strong work ethic
  • Conflict resolution
  • Team collaboration

Languages

Arabic
Native/ Bilingual

Timeline

Front of House Employee

Amelie's French Bakery and Cafe
06.2023 - 08.2024

Front of House Employee

Chex wing and grill
06.2022 - 09.2022

Teacher's Assistant

Islamic Community Center of South Charlotte
09.2021 - 05.2024

Bachelor of Science - Cognitive Psychology

University of North Carolina At Charlotte

High School Diploma -

Ardery Kell High School

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Razan abdalla