Summary
Overview
Work History
Education
Skills
Accomplishments
References
References
Timeline
Generic

Rayshawn Becton

Morehead City

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Dollar Tree

Teresa Kelley
Morehead City
02.2025 - Current
  • Assisted in receiving and processing incoming shipments daily.
  • Collaborated with team members to restock shelves promptly.
  • Handled customer inquiries regarding product availability and location.
  • Organized shelves in the back room according to product type and size.
  • Assisted customers with locating specific products and answering questions about merchandise availability.
  • Inspected shipments carefully upon arrival at the facility for damage prior to acceptance.
  • Adhered strictly to all safety regulations while working with sharp objects or hazardous chemicals.
  • Unloaded and processed incoming stock deliveries, ensuring that all items were accounted for.
  • Provided support to other staff members during peak times of business activity.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Lifted materials of varied weights on regular basis.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Maintained cleanliness and organization of checkout area throughout shifts.
  • Assisted customers with product inquiries and provided recommendations when needed.
  • Processed customer transactions accurately and efficiently at busy retail location.
  • Handled cash, credit, and gift card transactions while ensuring secure payment processing.
  • Collaborated with team members to manage high-volume customer flow during peak hours.
  • Resolved customer concerns and complaints with professionalism and empathy during interactions.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Followed company security procedures for handling large sums of money.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Holiday Inn Express

Richard Ward
Morehead City
02.2023 - Current
  • Maintained cleanliness and orderliness in guest rooms and public areas.
  • Managed laundry processes, including washing, drying, and folding linens.
  • Utilized cleaning supplies and equipment to ensure effective sanitation practices.
  • Assisted team members in training new staff on housekeeping protocols.
  • Conducted inventory checks of cleaning supplies and reported shortages promptly.
  • Responded quickly to guest requests for additional amenities or services.
  • Collaborated with maintenance staff to address repair needs in facilities promptly.
  • Stocked linen closets with fresh linens and supplies.
  • Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
  • Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
  • Sanitized surfaces throughout the facility including countertops, door handles.
  • Changed bed sheets daily according to hotel standards and procedures.
  • Followed established safety guidelines while operating equipment such as vacuum cleaners.
  • Provided excellent customer service to ensure guest satisfaction levels were met.
  • Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
  • Delivered requested items such as additional pillows or blankets promptly to guests.
  • Washed, dried, folded and ironed clothes according to customers' preferences.
  • Removed garbage from trash containers in public areas and guest rooms on a regular basis.
  • Reported any maintenance issues to the manager immediately for resolution.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.
  • Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Responded promptly to guest requests for additional supplies or services.
  • Sorted and counted linens and organized in storage areas.

Sagebrush Steakhouse

Ms. Kim
Morehead City
02.2022 - 06.2024
  • Greeted and seated guests in a welcoming manner.
  • Handled guest inquiries and provided accurate information about menu items.
  • Monitored dining area to ensure cleanliness and comfort for patrons.
  • Assisted servers by communicating guest needs promptly.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Provided excellent customer service by anticipating customer needs.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Assisted servers in seating guests by escorting them to their tables.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Directed patrons to lounges and waiting areas.

Ruddy Ducks Restaurant

(Cannot Remember)
Morehead City
01.2022 - 02.2023
  • Operated dishwashing equipment to ensure cleanliness and sanitation standards.
  • Sorted and rinsed dirty dishes, utensils, and cookware for efficient washing.
  • Maintained a clean and organized dishwashing area to support kitchen operations.
  • Disposed of waste and recycling in accordance with health regulations.
  • Collaborated with team members to manage high-volume dining service demands.
  • Followed safety protocols to prevent accidents and ensure a safe work environment.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Studied methods of coworkers, successfully learning kitchen, and food service skills.
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
  • Hand-washed items unsuitable for machine washing.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.

Food Lion

Ms. Janet
Morehead City
03.2021 - 10.2021
  • Maintained cleanliness of facilities by performing daily cleaning tasks.
  • Operated cleaning equipment including vacuums and floor scrubbers efficiently.
  • Restocked supplies in restrooms and break rooms to ensure availability.
  • Assisted in waste management by sorting and disposing of recyclables properly.
  • Reported safety hazards or repairs needed to the facility management team promptly.
  • Followed safety protocols while handling cleaning chemicals and equipment responsibly.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Empty wastebaskets and trash containers.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.

Education

High School Diploma -

West Carteret High School
Morehead City, NC
06-2021

Some College (No Degree) - Vocational-Technical Education

Carteret Community College
Morehead City, NC

Skills

  • Customer service
  • Stock organization
  • Cleaning procedures
  • Retail operations
  • Dependable and responsible
  • Teamwork and collaboration
  • Friendly, positive attitude

Accomplishments

  • Received Employee of the Month certificate for outstanding work ethic while enrolled in the Occupational Course of Study at Carteret Health Care (2021) given by Mary Francis Wright and Martha Hooper (worked in the cafeteria as a dishwasher and also housekeeping)
  • Carteret County Special Olympic Athlete participated in state games and received medals

References

  • Richard Ward Assistant GM at Holiday Inn Express 252-646-0506
  • Mary Francis Wright Job Coach at Carteret Health Care 252-725-1979
  • Darlene Austin Carteret County Special Olympic Director 252-241-1776
  • Deborah Belknap Thespian Teacher at WCHS 252-241-3223
  • Shannon O'Neal Character Reference 242-269-8643

References

References available upon request.

Timeline

Dollar Tree

Teresa Kelley
02.2025 - Current

Holiday Inn Express

Richard Ward
02.2023 - Current

Sagebrush Steakhouse

Ms. Kim
02.2022 - 06.2024

Ruddy Ducks Restaurant

(Cannot Remember)
01.2022 - 02.2023

Food Lion

Ms. Janet
03.2021 - 10.2021

High School Diploma -

West Carteret High School

Some College (No Degree) - Vocational-Technical Education

Carteret Community College

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