Rayna Murray
Charlotte
Summary
Professional in real estate transaction management, prepared to bring expertise to new role. Proven ability to handle multiple tasks efficiently, ensuring smooth and timely closings. Known for collaboration and flexibility, adapting to team needs and delivering results. Excels in managing documentation and communicating effectively with clients and stakeholders.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Transaction Coordinator
Simply TC
02.2025 - Current
- Processed real estate transactions from start to finish, facilitating effective communication among clients, sales staff, and title companies for timely and seamless closings.
- Collaborated with agents to proactively identify and resolve potential issues during the transaction process.
- Managed transaction documentation, ensuring compliance with company standards for accuracy and completeness.
- Ordered payoffs, HOA statements and other required documents for closings.
- Maintained accurate records of all activities within the transaction process in an organized manner.
- Ranked Top 3 Transaction Coordinators company-wide for generating the highest number of agent referrals.
- Coordinated complex real estate investment transactions, including wholesale assignments, novation, double closings, subject-to acquisitions, and short sales.
- Managed municipal due diligence, including Certificate of Occupancy requirements, permit research, inspections, and coordination with local building departments.
- Streamlined communication between buyers, sellers, agents, attorneys, lenders, and title companies to ensure efficient transaction processing and on-time closings.
- Prepared and managed transaction documentation to ensure compliance with brokerage policies, contractual obligations, and applicable real estate regulations.
Transaction Coordinator / Market Agent
Picket Houses
Charlotte, NC
12.2023 - 02.2025
- Developed and implemented pricing strategies for the disposition of homes within the Charlotte market, ensuring competitive and profitable sales
- Negotiated contracts between buyers and sellers for optimal terms.
- Managed administrative and procedural aspects of home sales process from contract to closing.
- Reviewed vendor scope of work to identify cost-effective strategies that enhanced client returns on property sales.
- Facilitated communication among clients, agents, and service providers seamlessly.
- Analyzed portfolio properties for disposition to align with client investment goals.
Account Services Representative
Picket Houses
Charlotte, NC
07.2023 - 12.2023
- Delivered customer service to tenants, addressing billing inquiries, explaining payment options, and guiding through eviction processes
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Handled eviction filing and related paperwork, ensuring compliance with legal and company procedures
- Monitored rent payments and account balances, following up on overdue accounts to secure timely collections for properties under management
- Organized tenant records, ensuring accessibility of all billing and eviction documents for efficient retrieval
- Performed regular audits of leases and lease ledgers, verifying payment accuracy and identifying discrepancies.
- Assisted with the onboarding of portfolios that included a range of 800-1500 homes at any given time
Real Estate Broker/Assistant
Carolina Realty Advisors
Charlotte, NC
11.2022 - 07.2023
- Supported real estate transaction process with property showings, drafting offers, conducting open houses, and negotiating contracts to facilitate successful sales
- Generated leads through proactive prospecting, including cold calling and converting potential clients into active leads, enhancing client pipeline
- Cultivated and maintained strong relationships with active and past clients, ensuring a high level of customer satisfaction and repeat business
- Assisted in developing marketing strategies that effectively promoted properties and maximized client exposure, increasing visibility in competitive market
Transaction Coordinator
Picket Houses
Charlotte, NC
01.2022 - 11.2022
- Managed the end-to-end transaction process for the purchase of single-family rental properties for institutional investors, facilitating approximately 60 transactions per month
- Coordinated due diligence inspections, ensuring client requirements were met and maintaining accurate records to support transaction integrity
- Collaborated closely with Closing Attorneys and Title Companies to ensure smooth and timely closings
- Utilized knowledge in residential underwriting and off-market sourcing to identify profitable acquisition opportunities
- Analyzed expansion opportunities for clients, delivering insights on market trends and investment viability to inform strategic decisions
- Assisted engineering team in designing and developing management software, enhancing operational processes and supporting transaction efficiency
Operations Coordinator
Fix Pads
Charlotte, NC
10.2021 - 01.2022
- Managed properties from renovation and construction phases through to sale, overseeing project timelines and quality standards
- Managed properties from renovation and construction phases through to sale, overseeing project timelines and quality standards
- Coordinated with construction supervisors to meet project deadlines, ensuring smooth workflow and adherence to schedules
- Coordinated with construction supervisors to meet project deadlines, ensuring smooth workflow and adherence to schedules
- Transitioned into operational role while managing sales transactions, integrating both functions to enhance workflow
Transaction Coordinator
Fix Pads
Charlotte, NC
08.2021 - 10.2021
- Managed sales transactions for fix & flip investment company overseeing thousands of properties across multiple states in Southeast region, ensuring timely closings
- Coordinated with local real estate agents to facilitate smooth transactions among all parties, enhancing communication and collaboration
- Maintained extensive documentation of confidential agreements, contracts, and transaction-related materials
- Analyzed market trends and comparable property sales with senior team members to recommend competitive pricing strategies for residential properties
- Utilized Google Suite, Salesforce, and Wrike proficiently to manage documentation, track progress, and coordinate tasks
Realtor
Prominent Properties Sotheby's/ Keller Williams
Westfield, NJ
01.2019 - 06.2021
- Provided insights on market conditions, property values, and neighborhood trends to inform client decisions
- Engaged clients to clarify property needs, preferences, and budget for tailored property searches
- Consulted with clients to understand their property preferences and provide tailored recommendations to meet their needs
- Coordinated and arranged property showings and actively participated in open houses to engage prospective buyers
Education
Bachelor of Science -
William Paterson University of NJ
Wayne, NJ05-2015
Real Estate Salesperson -
Professional School of Business
Millburn, NJ12-2019
Skills
- Transaction management
- Contract negotiation
- Property analysis
- Risk assessment
- Operational efficiency
- Customer relationship management
- Deadline management
- Attention to detail
- Meticulous
- Client relationship building
- Customer service
- Problem-solving
- Data entry proficiency
Certification
• NC Licensed Real Estate Broker
• SC Licensed Real Estate Salesperson
• SC Licensed Real Estate Salesperson
Professional Summary
Seeking growth opportunities to expand my expertise in managing real estate and contribute to a dynamic team environment. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Timeline
Transaction Coordinator
Simply TC
02.2025 - Current
Transaction Coordinator / Market Agent
Picket Houses
12.2023 - 02.2025
Account Services Representative
Picket Houses
07.2023 - 12.2023
Real Estate Broker/Assistant
Carolina Realty Advisors
11.2022 - 07.2023
Transaction Coordinator
Picket Houses
01.2022 - 11.2022
Operations Coordinator
Fix Pads
10.2021 - 01.2022
Transaction Coordinator
Fix Pads
08.2021 - 10.2021
Realtor
Prominent Properties Sotheby's/ Keller Williams
01.2019 - 06.2021
Real Estate Salesperson -
Professional School of Business
Bachelor of Science -
William Paterson University of NJ