Ray Melton
Hallsboro
Summary
Talented Master Automotive and Vehicle Electronics Technician adept at performing skilled work on complex electrical, computer and mechanical automotive systems. Detail-oriented and adaptable with excellent problem-solving and critical thinking skills and specific expertise in major commercial models. Over 20 years of experience in fast-paced , quality oriented operations.
Overview
22
22
years of professional experience
Work History
Senior Automotive Technician
North Carolina State Highway Patrol
2020.11 - 2022.02
- Troubleshot faults and devised successful solutions in a self-directed manner.
- Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
- Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
- Developed in-depth understanding of automotive computer and control systems and components to more quickly and efficiently perform repairs.
- Tracked mechanical and repair problems and discussed solutions with shop leadership.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Developed systems to manage and control company inventories of parts.
Service Technician Supervisor
H&H Automotive
2014.02 - 2020.03
- Documented results of diagnostic tests and conferred with customers to assist them to understand findings.
- Prepared accurate estimates and work orders based on expected labor and parts requirements for each job.
- Efficiently removed seats, carpeting and panels to complete skilled installations and repairs.
- Ran new wiring and cables to connect systems or bypass faults.
- Diagnosed and isolated system malfunctions with visual inspections, testing instrumentation and software systems.
- Installed and set up equipment such as emergency lighting, two-way radios and control systems in emergency vehicles.
- Replaced and cleaned electrical or electronic components.
- Diagnosed and repaired equipment problems to return equipment to working order.
- Completed installation tasks such as soldering connections and splicing wires.
- Drilled holes for fixtures and equipment, safely using electric drills.
- Installed equipment and accessories, including stereos and speakers, navigation tools and security alarms.
- Estimated repair costs based on parts and labor charges.
- Inspected and tested electronic systems to diagnose issues, using oscilloscopes and voltmeters.
- Spoke with customers to discuss nature of malfunctions and explain possible issues and repair plans.
- Recorded results of diagnostic tests, parts used, and repairs performed.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Delivered emergency vehicles to customer locations.
- Maintained updated industry knowledge through ongoing training and trade shows.
- Improved customer satisfaction by finding creative solutions to problems.
Diesel Mechanic
Mantech International Corp
2012.07 - 2014.02
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Complete engine tear down and rebuilds.
Mechanic Shop Foreman
A/C Automotive
1999.12 - 2012.06
- Directed all documentation, implementation, regulatory compliance, systems maintenance and resource and material procurement activities.
- Coordinated materials for shop needs.
- Trained and mentored employees in procedures and performance improvement strategies.
- Trained, coached and supported staff members to maximize productivity.
- Managed team of 19 personnel focused in the shop and the field.
- Focused on safety and efficiency when using tools, equipment and gauges.
- Scheduled maintenance and directed repairs on shop machinery and tools.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Education
Heavy Equipment Maintenance Technology
United States Government Diesel School
Chantilly, United States06.2014
Associate of Science - Automotive Technology
NADC Automotive
Nashville, United States02.1998
High School Diploma -
Whiteville High School
Whiteville, NC06.1996
Skills
- Bay maintenance
- Extensive vehicle experience
- Engine overhauls
- Coolant flushes
- Gasket replacements
- Drivability issues
- Diagnostic skills
- Operating pneumatic tools
- Detecting refrigerant leaks
- Engine repair
- Suspension systems understanding
- Electrical understanding
- Diagnostic abilities
- Hazmat knowledge
- Remote service
- Organization Skills
- Process Improvement
- Verbal And Written Communication
- Customer Service Oriented
- EPA requirements
- Writing work tickets
- Calibration understanding
- Hazardous waste management
- Refurbishing skills
- Soldering skills
- Electrical circuits diagrams
- Troubleshooting skills
- Calibrating instruments
- Vendor relations
- Troubleshooting and diagnostics
- Maintaining records
- Maintenance scheduling
- Brake systems knowledge
- Maintenance
- Results-Driven
- Policies And Procedures
- Supervision
- Dealership Management
Timeline
Senior Automotive Technician
North Carolina State Highway Patrol
2020.11 - 2022.02
Service Technician Supervisor
H&H Automotive
2014.02 - 2020.03
Diesel Mechanic
Mantech International Corp
2012.07 - 2014.02
Mechanic Shop Foreman
A/C Automotive
1999.12 - 2012.06
Heavy Equipment Maintenance Technology
United States Government Diesel School
Associate of Science - Automotive Technology
NADC Automotive
High School Diploma -
Whiteville High School
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