Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Languages
Timeline
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RAY DANIELS

Charlotte

Summary

Dynamic Store Manager with a proven track record at Signet Jewelers, driving revenue growth through effective sales strategies and performance metrics. Skilled in recruiting and employee training, I successfully led initiatives that enhanced team performance and operational efficiency, achieving top regional sales results.

Overview

17
17
years of professional experience

Work History

Store Manager

Signet Jewelers
Charlotte
05.2021 - Current
  • Top 6 in the region YTD for % to sales plan, from effective metric planning in all areas of the business.
  • Implemented behavioral-based action plans for each team member to achieve individual goals.
  • Led the district in onboarding a new piercing initiative through recruiting and team building.
  • Maintained operational store tasks to include, scheduling, training, inventory control, decreasing loss from theft and damage, and technical and store maintenance projects.

Account Executive

First Family Insurance
Greenville
05.2018 - 05.2021
  • Contributed to annual revenue of $5 million by selling personalized services and developing new accounts.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with new customers.
  • Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.

Area Store Manager

Atlantic Wireless Inc
Greenville
05.2015 - 06.2018
  • Oversaw, trained, and encouraged over 25 Wireless Consultants, promoting a culture of efficiency and performance.
  • Oversaw receiving and displaying incoming products, meeting planned promotions, and seasonal rotation for sales events.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.

Shift Manager

Chick-fil-A
Hampton
04.2008 - 05.2015
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Taught staff upselling techniques to meet revenue targets.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Ensured compliance with health and safety regulations.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.

Education

High School Diploma -

Heritage High School
Newport News, VA
06-2007

Skills

  • Management Skills
  • Creativity
  • Recruiting
  • Negotiation
  • Staff scheduling
  • Inventory control
  • Sales strategy
  • Employee training
  • Conflict resolution
  • Loss prevention
  • Performance metrics
  • Staff recruitment
  • Revenue growth

Languages

  • English, Fluent
  • Spanish, Beginner

Accomplishments

  • Rookie of the Year 2023- Signet Jewelers
  • Store Manager of the Year 2016- Atlantic Wireless

Languages

Spanish
Elementary
English
Native/ Bilingual

Timeline

Store Manager

Signet Jewelers
05.2021 - Current

Account Executive

First Family Insurance
05.2018 - 05.2021

Area Store Manager

Atlantic Wireless Inc
05.2015 - 06.2018

Shift Manager

Chick-fil-A
04.2008 - 05.2015

High School Diploma -

Heritage High School

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RAY DANIELS