Raven Symone Marsh
Charlotte
Summary
Professional with robust experience in field operations, specializing in community engagement and outreach. Proven track record of driving successful campaigns through effective communication, strategic planning, and adaptability. Strong team player with focus on achieving measurable results and fostering collaborative environments. Reliable, flexible, and skilled in problem-solving, persuasive communication, and logistical coordination.
Overview
6
6
years of professional experience
Work History
Field Representative /Canvasser TeamLead
NCAPRI
01.2024 - Current
- Manage, motivate, train and retrain canvassers
- Register voters in the assigned areas
- Network with local store managers to gain access to campsite
- Adhere to the general policies set by the organization
- Educated myself about Asa Philip Randolph, voting in nc, ballots,etc.
- Report all connections made throughout the community to the canvas director.
- Stay up to date on local and state elections/voter laws
- Stay up to dte onearly voter deadlines,voting sites,and election deadlines.
- Research different locations within my assigned area to canvass
- Check VR (VOTER REGISRATION CARDS) fr forgery, accuracy, and completion before submitting them to the canvas director.
Hostess/ Server/Banquet Sales Assistant
Maggiano's Little Italy
03.2022 - Current
- Worked with customers to define and organize events for special occasions
- Worked with Microsoft word and excel to have a proper layout for event contracts
- Spoke with customers daily regarding their event and set up
- Made daily calls/ in person visits to establish new guest relations in surrounding business
- Handled cash and credit transactions/ refund Request for banquet guest Prepared layout for customers to see visuals of the event layout Designed and administered revised seating strategies, reducing customer wait time during rush hour by 30 minutes
- Answered phones to schedule, confirm, and cancel reservations, and menu options provide information about operating hours
- Reached out to Regular Guest through spot on; Thanked them for being regulars and that their reservation table would be ready upon arrival Cleaned and organized the waiting area, and Guest Bathrooms every hour during hourly clean time
Field Representative/Canvasser
NCAPRI
01.2024 - 01.2026
- Advocated and canvassed for mecklenburg county.
- Persuaded many non-registered voters about the importance of their vote and helping their community. Using information about upcoming elections.
- Conducted door to door outreach providing educating information to 50+ houses a day about upcoming elections.
- Worked to inform residents of possibilities and how to be more involved in your community.
Server
Dilworth bar and grill
06.2020 - 04.2022
- Suggested to customers they utilize our rewards programs to promote customer loyalty and satisfaction and sales numbers.
- Maintained knowledge of 70 menu items to provide guest with an optimal experience of food and help upsell alcohol: including taps and spirits Would help with bringing paid carry orders to guest when needed
- Helped assist management with crucial tasks needed to help managers run a smooth shift
Assistant manager to front and back of the house
Seoul
04.2022 - 03.2022
- Worked with Microsoft word and excel to relay messages to other management team members
- Counted cash drawers at end of night
- Maintained a clean workstation while coordinating the cleaning of FOH/BOH employee's workstations
- Catered to employee and customer concerns
- Kept employee issues moving smoothly while keeping customer satisfaction up with any issues that may have arise
- Collected credit cards, cash and gift certificates and kept them in order to deter future confusion
Education
High School Diploma -
Porter Ridge
Indrian Trail, North Carolina01.2013
Skills
- Leadership
- Recruitment
- Training
- Door to door sales
- Data collection
- Community engagement
- Public speaking
- Persuasion
- POS proficiency
- Spot On, And Tableau Knowledge Professional attitude
- Modest Knowledge in Beer, Wine, and Spirits
- Builds rapport easily
- Proficient in Microsoft Office Word/Excel
- Adaptable to change/Flexible
- Time management
- Conflict resolution and retention Organizational skills
- Strategic planning
- Growth planning
- Trend tracking
- Lead prospecting
- Networking
Timeline
Field Representative /Canvasser TeamLead
NCAPRI
01.2024 - Current
Field Representative/Canvasser
NCAPRI
01.2024 - 01.2026
Assistant manager to front and back of the house
Seoul
04.2022 - 03.2022
Hostess/ Server/Banquet Sales Assistant
Maggiano's Little Italy
03.2022 - Current
Server
Dilworth bar and grill
06.2020 - 04.2022
High School Diploma -
Porter Ridge