Raven Davis
Cullowhee
Summary
Excellent supervisor with a proven track record at Flight Adventure Park, excelling in training and mentoring staff while enhancing customer service. Skilled in decision-making and conflict resolution, I fostered a positive work environment, reducing turnover and improving team productivity through effective leadership and relationship building.
Overview
3
3
years of professional experience
Work History
Supervisor
Flight Adventure Park
07.2023 - 08.2025
- Supervised daily operations to ensure adherence to safety protocols and efficient workflow
- Trained new team members on operational processes and best practices
- Resolved customer inquiries and concerns to enhance service satisfaction
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Conducted performance evaluations and provided constructive feedback to enhance team productivity
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Cashier
McDonald's Restaurant
07.2022 - 12.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations based on needs.
- Collaborated with team members to ensure smooth operation during peak hours.
- Learned safety protocols and company policies to ensure compliance in daily tasks.
- Supported inventory management by restocking shelves and monitoring product availability.
- Adapted quickly to changing priorities and high-volume situations while maintaining quality service.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Science - Forensic Science
Western Carolina University
Cullowhee, NC05-2028
High School Diploma -
Fairfield Central High School
Winnsboro, SC05-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Team building
- Processes and procedures
- Relationship building
- Conflict resolution
- Cash Handling
Timeline
Supervisor
Flight Adventure Park
07.2023 - 08.2025
Cashier
McDonald's Restaurant
07.2022 - 12.2022
Bachelor of Science - Forensic Science
Western Carolina University
High School Diploma -
Fairfield Central High School
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