Rashad Funchess
Rocky Mount
Summary
Seasoned Warehouse Logistics Operator with expertise in RF scanning and inventory management. Proven ability to enhance operational efficiency through effective time management and quality assurance. Adept at collaborating with teams to resolve issues swiftly, ensuring seamless production and exceptional customer service. Committed to maintaining high standards in all tasks.
Overview
18
18
years of professional experience
Work History
Warehouse Logistics Operator Level 2
Cummins Inc.
Whitakers
09.2008 - 03.2025
- Received and verified all materials with the RF scanner to ensure all parts matched the corresponding paperwork while checking for damages, correct part numbers, and quantity.
- Performed daily inspections on equipment to ensure error-free product handling.
- Handled daily restocking of materials to ensure production.
- Moved materials via forklift to and from designated workstations, as needed, to maintain production.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Customer Service Representative
West Corporation
Rocky Mount
07.2007 - 07.2008
- Provided communication solutions and customer service to resolve customer complaints in a timely manner.
- Asked questions to determine service needs, and accurately input information into electronic systems.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
Liberal Arts and Sciences
Livingstone College
Salisbury, NCSkills
- RF scanning
- Equipment maintenance
- Forklift operation
- Inventory management
- Supply restocking
- Quality assurance
- Time management
- Team collaboration
- Multitasking
- Data entry
Timeline
Warehouse Logistics Operator Level 2
Cummins Inc.
09.2008 - 03.2025
Customer Service Representative
West Corporation
07.2007 - 07.2008
Liberal Arts and Sciences
Livingstone College
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