Raquel Mendez
Mooresville
Summary
Dedicated and reliable job seeker with a strong foundation in organizational skills, eager to contribute to a dynamic team in an entry-level position. Committed to supporting company goals while embracing professional challenges that foster growth and development. Possesses exceptional interpersonal abilities, time management expertise, and a proactive approach to problem-solving, all aimed at driving success and efficiency in the workplace.
Overview
8
8
years of professional experience
Work History
Fabrication Stock Lister
Core and Main Fire Protection
Concord, NC
10.2023 - Current
- Managed inventory control processes to ensure accurate and timely order fulfillment.
- Trained and mentored new listers, enhancing team productivity and knowledge retention.
- Implemented quality assurance measures to maintain high standards in product listings.
- Utilized advanced software tools to enhance accuracy in item descriptions and specifications.
- Increased customer satisfaction by promptly addressing inquiries and providing detailed information on products.
- Prioritized tasks effectively under tight deadlines without compromising the accuracy or comprehensiveness of each listing created.
- Improved overall listings quality with meticulous proofreading, editing, and revising as needed for clarity and consistency.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Waitress/Bartender
The Main Event Inc.
Plainview, NY
11.2018 - 05.2023
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Trained new employees to perform duties.
Waitress
The Harvest Diner
Westbury, NY
07.2018 - 07.2019
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NHAssociate of Science - Criminal Justice
SUNY Farmingdale
Farmingdale, NY12-2020
High School Diploma -
Division Avenue Senior High School
Levittown, NY06-2017
Skills
- Cash Handling
- Customer Service
- Guest Relations Management
- Supply Restocking
- Sales Techniques
- Complex Problem-Solving
- Team Collaboration
- Performance Improvement
- Detail-oriented mindset
- Accuracy and efficiency
- Technical aptitude
- Data entry proficiency
- Teamwork
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Fabrication Stock Lister
Core and Main Fire Protection
10.2023 - Current
Waitress/Bartender
The Main Event Inc.
11.2018 - 05.2023
Waitress
The Harvest Diner
07.2018 - 07.2019
Associate of Science - Criminal Justice
SUNY Farmingdale
High School Diploma -
Division Avenue Senior High School
Bachelor of Science - Criminal Justice
Southern New Hampshire University