Jorge Luis Roman
Raeford
Summary
Experienced with maintaining and managing golf cart fleets, ensuring they are in top condition for use. Utilizes strong customer service skills to assist guests and enhance their experience. Track record of effective teamwork and adaptability in dynamic environments.
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Overview
2
2
years of professional experience
Work History
Outside Service Attendant
Pinehurst Resort & Country Club No.9
04.2024 - 07.2024
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Promoted a friendly atmosphere by engaging in conversation with members and guests about current events or other relevant topics.
- Increased player enjoyment with timely assistance in locating stray or lost golf balls during play.
- Supported pro shop staff in maintaining accurate records of inventory, club rentals, and other essential items.
- Fostered a positive work environment by maintaining open lines of communication with coworkers and supervisors, addressing any concerns or issues as they arose.
- Provided exceptional customer service while assisting guests with loading and unloading their golf bags onto carts.
- Assisted event coordinators in setting up tournaments or special functions at the course, ensuring a successful outcome for all parties involved.
- Improved guest experiences by promptly addressing any issues or concerns related to the outside services area.
- Maintained cleanliness of golf carts, ensuring a positive experience for all patrons.
- Maintained clean and orderly work station.
Forever Kids Academy
Teacher Assitant
09.2022 - 04.2024
- Implemented curriculum to enhance classes with learning-focused activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Prepared Foods Cook
Subway
04.2022 - 09.2022
- Stocked supplies to maintain sufficient levels of food products at pantry station.
- Constructed pantry station daily to serve [Number] minutes prior to lunch and dinner service.
- Cleaned counters, shelves, walls, furniture and equipment in food service areas.
- Coordinated with fellow employees to meet guests' needs to support restaurant operation.
- Cleaned and sanitized pantry station at end of shift.
- Prepared salads, sandwiches and desserts for restaurant guests and catered events.
- Monitored food quality and presentation to maintain high standards.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Education
Bachelor of Arts - Geographic Information Systems
University of North Carolina At Greensboro
Greensboro, NC05-2027
Associate of Science -
Sandhills Community College
Pinehurst, NC05.2024
High School Diploma -
Sandhoke Early College High School
Raeford, NC05.2024
Skills
- Strong work ethic
- Cleanliness and hygiene
- Safety awareness
- Vehicle operation
- Teamwork and collaboration
- Customer service
- Friendly and outgoing
- Customer service and assistance
- Punctual and reliable
- Effective communication
- Teamwork
- Adaptability and flexibility
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Outside Service Attendant
Pinehurst Resort & Country Club No.9
04.2024 - 07.2024
Forever Kids Academy
Teacher Assitant
09.2022 - 04.2024
Prepared Foods Cook
Subway
04.2022 - 09.2022
Bachelor of Arts - Geographic Information Systems
University of North Carolina At Greensboro
Associate of Science -
Sandhills Community College
High School Diploma -
Sandhoke Early College High School
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