RANDOLPH T. SCOTT
Charlotte
Summary
Platform Director at Johnson Automotive with expertise in strategic planning and team leadership. Led initiatives that achieved substantial market share growth and improved operational efficiency. Recognized for building high-performing teams and optimizing customer relationship management, leading to superior service delivery and increased brand loyalty.
Overview
18
18
years of professional experience
Work History
Platform Director
Johnson Automotive
08.2022 - 07.2025
- Orchestrated a cohesive strategy that synergized operations across two major brand, while elevating the business model to new heights of efficiency and profitability.
- Engineered a culture of excellence that catalyzed significant market share growth and fortified brand reputation.
- Pioneered a cross-functional team approach that fostered innovation and operational agility.
- Managed platform operations for Nissan and Ford vehicle lines.
Executive Manager
Rock Hill Nissan
06.2019 - 08.2022
- Championed a transformative dealership environment, emphasizing premium sales performance and unparalleled customer satisfaction.
- Catalyzed a paradigm shift towards digital engagement, significantly widening the customer base and enhancing online visibility and interaction.
- Spearheaded strategic initiatives that markedly increased customer retention and dealership loyalty through exceptional service delivery.
Executive Manager
Gastonia Nissan
11.2014 - 06.2019
- Directed a robust sales department, achieving a historic 90% increase in State Sales Effectiveness (SSE) through strategic leadership and innovative sales techniques.
- Cultivated a recordsetting sales environment, achieving unprecedented new car sales figures and a substantial 80% improvement in variable gross profits.
- Launched a dynamic training program that elevated the management team to top-tier performance levels, securing a Top 3 district sales ranking for an unprecedented four consecutive months..
General Manager
Victory Automotive Group
01.2008 - 10.2014
- Steered the dealership towards a future of accelerated growth, establishing a legacy of surpassing sales targets and nurturing a high-performing team culture.
- Advocated a philosophy of integrity and high ethical standards, resulting in enhanced unit volume and improved employee morale and retention.
Education
Bachelor Degree - Marketing
Savannah State University
01.1992
Skills
- Platform management
- Strategic planning
- Digital transformation
- Customer relationship management
- Team leadership
- Sales improvement
- Process efficiency
- Problem solving
- Effective communication
- Sales forecasting
- Financial analysis
- Leadership skills
- Market analysis
- Written communication
Industry Related Training
- JM&A F&I Manager Training
- NADA Academy Graduate, Class GDM 113
Timeline
Platform Director
Johnson Automotive
08.2022 - 07.2025
Executive Manager
Rock Hill Nissan
06.2019 - 08.2022
Executive Manager
Gastonia Nissan
11.2014 - 06.2019
General Manager
Victory Automotive Group
01.2008 - 10.2014
Bachelor Degree - Marketing
Savannah State University
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