Randall Dunman
McLeansville,NC
Summary
Seasoned Operations Supervisor with a proven track record at FedEx Corporation, enhancing team productivity through effective staff supervision and workflow optimization. Skilled in operations management and team training, excel in driving performance and fostering high levels of employee engagement.
Overview
13
13
years of professional experience
Work History
Operations Supervisor
FedEx Corporation
06.2021 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Package Handler
FedEx Ground
09.2020 - 06.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Supervisor
Groundscapes
06.2012 - 07.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Northeast Guilford
McLeansville, NC06-2012
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Workflow optimization
- Production
- Root-cause analysis
- Delegation
Timeline
Operations Supervisor
FedEx Corporation
06.2021 - Current
Package Handler
FedEx Ground
09.2020 - 06.2021
Supervisor
Groundscapes
06.2012 - 07.2019
High School Diploma -
Northeast Guilford
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