Ra'miyah Simrel
Greensboro
Summary
Reliable and adaptable professional with extensive experience in both fast-paced restaurant environments and office settings. Strong customer service, communication, and organizational skills, with a proven ability to manage multiple tasks efficiently while maintaining accuracy and professionalism.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Office Assistant
Quality Care III
Greensboro
08.2025 - Current
- Streamlined daily office operations and organized filing systems for efficiency.
- Scheduled appointments and coordinated staff meetings to enhance productivity.
- Managed office supplies inventory, placing orders as needed to maintain stock levels.
- Prepared documents and reports for client interactions to support team objectives.
- Provided comprehensive administrative support, including copying, scanning, and filing.
- Performed accurate data entry into various computer systems to ensure reliability.
- Answered incoming calls professionally, directing inquiries to appropriate personnel.
- Organized office procedures, overseeing calendars, records management, and report preparation.
Server
Kickback Jack's
Greensboro
01.2025 - 09.2025
- Delivered exceptional customer service through efficiency and attentiveness in fast-paced dining environment.
- Ensured cleanliness and organization of dining area to enhance guest experience.
- Resolved customer complaints promptly, boosting overall guest satisfaction.
- Executed opening and closing duties, including setting up dining area and restocking supplies.
- Greeted customers, addressed inquiries, and recommended specials to drive profits.
- Collaborated with hosts, bussers, and kitchen staff to ensure seamless service.
Server
IHOP
Greensboro
05.2022 - 05.2025
- Took and processed customer orders accurately and efficiently.
- Delivered exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu items and service protocols.
- Handled cash transactions and managed point-of-sale system effectively.
- Provided excellent customer service to ensure satisfaction.
Server
Longhorn Steakhouse
High Point
01.2024 - 01.2025
- Consistently delivered exceptional customer service while efficiently managing a fast-paced dining environment.
- Took and processed customer orders with a strong focus on accuracy, efficiency, and customer satisfaction.
- Processed cash, credit, and digital payments while effectively operating the POS system.
- Took orders from customers accurately and in a timely manner.
Education
Some College (No Degree) - Business Administration
NC Central University
Durham, NCSkills
- Document preparation
- Appointment scheduling
- Data entry and inventory management
- Office organization
- Customer service and cash handling
- Problem solving and adaptability
- Effective communication
- Point-of-sale operation
- Team collaboration
- Order processing and time management
- Employee training
- Guest engagement and positive interactions
- Safe food handling
Certification
Certified Nursing Assistant
References
References available upon request.
Timeline
Office Assistant
Quality Care III
08.2025 - Current
Server
Kickback Jack's
01.2025 - 09.2025
Server
Longhorn Steakhouse
01.2024 - 01.2025
Server
IHOP
05.2022 - 05.2025
Some College (No Degree) - Business Administration
NC Central University