Raigan McCarter
Charlotte
Summary
Dynamic barista with extensive experience at Starbucks, excelling in cash handling and beverage preparation. Recognized for exceptional customer service and ability to resolve issues promptly. Proven team player with strong multitasking abilities, ensuring smooth operations during peak hours while maintaining high cleanliness standards. Passionate about creating personalized experiences for customers.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
03.2023 - 12.2025
- Handled cash transactions accurately while following company policies regarding cash handling procedures
- Responded effectively to customer complaints or concerns by listening attentively and resolving issues promptly
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, frappuccinos, and cold brew
- Assisted in training new baristas on drink preparation techniques and customer service protocols
- Collaborated with team members to ensure smooth operations during busy periods
- Followed health and safety guidelines to maintain cleanliness in the cafe area at all times
- Participated in regular taste tests to evaluate the quality of coffee beans from different suppliers
- Maintained cleanliness standards by regularly sanitizing workstations according to health regulations
- Utilized knowledge of alternative milk options (such as almond milk or oat milk) to accommodate dietary preferences
- Developed strong relationships with regular customers, remembering their preferred drink orders and personalizing their experience
Cashier
Harris Teeter
08.2022 - 03.2023
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Maintained a clean and organized work area, including cleaning registers, countertops, and conveyor belts regularly
Education
High School Diploma -
North Mecklenburg High School
Huntersville, NC06-2024
No Degree -
Central Piedmont Community College
Charlotte, NCSkills
- Friendly and outgoing
- Cash handling
- Espresso machine operation
- Safe food handling
- Beverage preparation
- POS systems
- Speedy and efficient
- Multitasking Abilities
- Adaptive and creative
- Attention to detail
- Team player
Timeline
Barista
Starbucks
03.2023 - 12.2025
Cashier
Harris Teeter
08.2022 - 03.2023
High School Diploma -
North Mecklenburg High School
No Degree -
Central Piedmont Community College