RAHUL DEWAN
Charlotte
Summary
Dynamic and results-oriented professional with a proven track record of driving business growth and operational efficiency.
Skilled in sales, marketing, negotiating, budgeting, compliance, and risk analysis. Excelled in developing competitive strategies and fostering strong client and vendor relationships.
Demonstrates an enthusiastic and assertive approach, ensuring compliance and revenue growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales & Leasing Professional
South Charlotte Hyundai
04.2024 - Current
- Established rapport with prospective clients by actively listening to their preferences and offering tailored solutions that met their specific requirements.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Prepared pricing agreements and contracts to close sales.
Entrepreneur
Trendy Turquoise
01.2023 - Current
- Determined business plan, mission statement, and vision.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Developed strategic partnerships with key industry players to enhance brand visibility and credibility.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
Home Mortgage Consultant
Certainty Home Loans
05.2022 - 01.2023
- Utilized CRM tools to manage client information effectively while staying organized amid high work volumes.
- Enhanced customer satisfaction by providing tailored mortgage solutions to fit individual needs.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Assisted customers with completing loan applications and other paperwork.
Senior Mortgage Advisor
Credible
10.2020 - 02.2022
- Participated in trade shows as a representative of the company's brand identity
- Generated detailed reports on monthly sales performance metrics
- Developed and implemented successful customer loyalty programs to increase sales
- Identified high-value prospects by researching industry trends, demographics, pricing strategies, competitors
- Established strong relationships with vendors and suppliers to ensure timely delivery of products and services
Mortgage Loan Consultant
Wells Fargo
07.2019 - 10.2020
- Analyzed financial data and credit reports to determine loan eligibility
- Prepared detailed loan documents such as Good Faith Estimates, Truth-in-Lending disclosures
- Reviewed customer applications for accuracy and completeness prior to submission
- Negotiated complex mortgage terms and conditions with clients to ensure their satisfaction
- Worked closely with lenders, title companies, appraisers and other third parties involved in the transaction
- Researched title issues or discrepancies that may affect a customer's ability to obtain financing
- Utilized advanced problem-solving skills when addressing difficult client requests or inquiries
- Monitored market fluctuations in interest rates in order to provide competitive rates for customers
- Analyzed credit reports, tax returns, and other financial documents to assess the risk associated with prospective loans
- Ensured compliance with all state and federal regulations related to mortgage lending practices
Mortgage Loan Consultant
Loan Depot
01.2019 - 06.2019
- Generating leads through advertising on social media like Facebook, LinkedIn, Instagram & through Realtors
- Assisting them at Open House, Co-Marketing with agents, making flyers & brochures using Total Expert (CRM Tool)
- Partnering with Realtors and hosting events and seminars
- Obtaining potential future borrowers' data and setting up a periodic follow up
- Taking complete 1003 application, reviewing it and determining the best options based on LTV, DTI, Credit Scores
Senior Loan Originator
Cardinal Financial Company LP
07.2016 - 12.2018
- Conducted detailed analysis on credit reports, appraisals and title documents to ensure accuracy
- Analyzed financial information of applicants to determine eligibility for loan products
- Advised customers about available options for financing residential purchases or refinances
- Provided guidance to borrowers throughout the entire loan process including pre-qualifications, rate locks and closings
- Collaborated with external vendors such as title companies, appraisers, to ensure seamless transactions
Lead Supervisor
Hawthorne's NY Pizza & Grill
06.2015 - 06.2016
- Hire train & develop team members to meet all the service standards
- Train on POS for accuracy, speed and efficiency
- Make orders, check par levels, and meet our food cost budget
- Make sure to upsell & suggestive selling to raise the average check and hence boost sales
- Meet our sales numbers and make sure to be positive than last year
Restaurant Manager
Brugger's Bagels Restaurant
09.2012 - 09.2014
- Create an environment in the bakery that builds energy, vitality, and fun in order to produce happy guests and team members
- Ensure that the store is well secured and make sure all the necessities of the restaurant are supplied by keeping the supplies of the store up to par
- Work according to the budget since the restaurant must be kept profitable
- Assist District Manager in recruiting bakery management personnel
- Recruit, interview & select outstanding guest service-oriented team members for bakery
Automotive Sales Associate
Bay State Ford
09.2011 - 08.2012
- Evaluated potential borrowers' creditworthiness by reviewing their employment history, debt levels and assets
- Maintained high standards of excellence in product knowledge and customer relations
- Generated new business by networking with existing clients as well as prospective customers
- Negotiated with customers on price and other terms to reach mutually satisfactory agreements
- Scheduled appointments for test drives and coordinated staff schedules accordingly
Automotive Sales Associate
Inskip Lexus
11.2010 - 08.2011
- Assisted customers in selecting vehicles that best suited their needs and budget
- Followed up with customers post-sale to verify satisfaction
Restaurant General Manager
Au Bon Pain Corporation
02.2004 - 10.2010
- Manage all areas of operations, including marketing, sales growth, profitability, health & safety and adhering to corporate rules thus ensuring high level of genuine hospitality
- Conducted power point presentations to train & educate new employees regarding the company's policies, procedures, products, customer service expectations and goals
- Ensuring customer satisfaction and providing quality service by supervising the crew's conduct, resolving any customer issues, and administering guest satisfaction surveys
- Implementing innovative sales strategies
- Developing a successful, long-term relationship with suppliers, tracking restaurant inventory, and assessing the quality and availability of products
Education
MBA - Hospitality Management in Marketing
Johnson & Wales University
01.2004
Bachelor's - Commerce
Delhi University
01.1996
Skills
- Microsoft Word
- Excel
- PowerPoint
- Encompass
- Octane
- Jira
- Sales
- Marketing
- Negotiation
- Budgeting
- Problem solving
- Risk Analysis
- Compliance
- Critical Thinking
- Revenue Generation
- Operational planning
- Social Media Management
- Sales Planning
- Strategic Planning
- Revenue Forecasting
- Client Relationship Management
- Lead Generation
- Delivering excellent customer satisfaction
- Teamwork
Certification
- Certified Scrum Master
- Agile Certification
Timeline
Sales & Leasing Professional
South Charlotte Hyundai
04.2024 - Current
Entrepreneur
Trendy Turquoise
01.2023 - Current
Home Mortgage Consultant
Certainty Home Loans
05.2022 - 01.2023
Senior Mortgage Advisor
Credible
10.2020 - 02.2022
Mortgage Loan Consultant
Wells Fargo
07.2019 - 10.2020
Mortgage Loan Consultant
Loan Depot
01.2019 - 06.2019
Senior Loan Originator
Cardinal Financial Company LP
07.2016 - 12.2018
Lead Supervisor
Hawthorne's NY Pizza & Grill
06.2015 - 06.2016
Restaurant Manager
Brugger's Bagels Restaurant
09.2012 - 09.2014
Automotive Sales Associate
Bay State Ford
09.2011 - 08.2012
Automotive Sales Associate
Inskip Lexus
11.2010 - 08.2011
Restaurant General Manager
Au Bon Pain Corporation
02.2004 - 10.2010
Bachelor's - Commerce
Delhi University
- Certified Scrum Master
- Agile Certification
MBA - Hospitality Management in Marketing
Johnson & Wales University
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