Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rahma Muhammad

Knightdale

Summary

Focused college student with knowledge of food sanitation and safety. Experienced in problem-solving, service, and time management. Dependable, hardworking, and reliable, ready to learn and grow with your company. Focused on going above and beyond to support team. Motivated to continue to learn and grow.

Overview

10
10
years of professional experience

Work History

Barista

The Cub House Play Cafe
Clayton, NC
03.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Volunteer Tutor

Fayetteville State University
Fayetteville, NC
09.2024 - 12.2024
  • Provided homework assistance using specific curriculum and materials.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
  • Conducted regular assessments to monitor student progress and adjust teaching methods accordingly.

Behavior Technician

Highlights Healthcare
10.2023 - 01.2024
  • Drove skill acquisition and behavior reduction procedures by following established treatment and behavior support plans.
  • Provided 1:1 therapy

Barista

Starbucks
Raleigh, NC
05.2023 - 10.2023
  • Learned about brewing methods, beverage blends, and food preparation techniques to improve customer service and product quality.
  • Maintained clean work stations to adhere to health and safety guidelines.
  • Made and served specialty coffee and tea beverages.
  • Greeted and interacted with new and regular customers.

Barista

Dunkin
Clayton, NC
02.2022 - 07.2022
  • Memorized or referenced readily accessible information to relay to customers.
  • Operated cash registers and handled cash and card transactions.
  • Presented and explained drink menu, answering questions to educate customers.
  • Maintained clean and healthy environment by following proper safety and sanitation regulations.
  • Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks
  • Warmed and served baked goods and pastry items to customers.

Barista

Starbucks
Herndon, VA
04.2021 - 08.2021
  • Exerted heavy physical effort to perform specific tasks.
  • Adhered to organization procedures and instructions to maintain safety.
  • Assisted with meal packaging to achieve hunger relief by working with Islamic Relief and Rise against Hunger
  • Coordinated food, clothing, and household items for disadvantaged individuals and families
  • Prepared teas, hot chocolate and other non-coffee drinks for customers
  • Memorized or referenced readily accessible information to relay to customers
  • Operated cash registers and handled cash and card transactions
  • Presented and explained drink menu, answering questions to educate customers
  • Maintained clean and healthy environment by following proper safety and sanitation regulations
  • Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks
  • Warmed and served baked goods and pastry items to customers
  • Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
  • Accomplished new and different drink requests, enhancing coffee shop reputation
  • Maintained inventories by replenishing coffee bean supply and stocking brewing equipment.

Babysitter

Self-employed
03.2017 - 07.2020
  • Assisted children with chores and personal hygiene tasks.
  • Assisted children with homework and school-related projects and assignments.
  • Performed cleaning and housework tasks to keep living space organized and sanitary
  • Entertained and engaged with children using games, crafts and other activities.
  • Supervised and assisted with homework.

Girls Basketball Coach

Hayley Smith
Herndon, VA
11.2018 - 01.2019
  • Adjusted coaching techniques, based on strengths and weaknesses of athletes.
  • Chose team members for individual games and sports seasons.
  • Organized and conduct practice sessions.
  • Explained and enforced safety rules and regulations.
  • Explained and demonstrated use of sports and training equipment
  • Taught instructional courses and advised students

Assistant Teacher Volunteer

Al Fatih Academy
Reston, VA
09.2015 - 07.2018
  • Performed cleaning and housework tasks to keep living space organized and sanitary
  • Entertained and engaged with children using games, crafts and other activities
  • Explained and enforced safety rules and regulations
  • Taught instructional courses and advised students
  • Created and maintained clean, safe and organized learning environment
  • Prepared classroom for daily lessons and cleaned and organized between classes

Daycare Assistant

Al Fatih Academy
Reston, VA
09.2017 - 03.2018
  • Created activities to engage and interest children of various ages.
  • Managed infant needs.
  • Checked classroom regularly to identify safety concerns and maintain cleanliness.
  • Maintained child safety and security by closely monitoring movements and behaviors.

Education

High School Diploma -

Penn Foster High School
Scranton, PA
09.2020

Skills

  • Organization
  • Multitasking
  • Teamwork
  • First aid and CPR trained
  • Light housekeeping
  • Maintain safety
  • Safe food handling
  • Clean and sanitize
  • Problem-solving
  • Adaptable nature

Timeline

Volunteer Tutor

Fayetteville State University
09.2024 - 12.2024

Barista

The Cub House Play Cafe
03.2024 - Current

Behavior Technician

Highlights Healthcare
10.2023 - 01.2024

Barista

Starbucks
05.2023 - 10.2023

Barista

Dunkin
02.2022 - 07.2022

Barista

Starbucks
04.2021 - 08.2021

Girls Basketball Coach

Hayley Smith
11.2018 - 01.2019

Daycare Assistant

Al Fatih Academy
09.2017 - 03.2018

Babysitter

Self-employed
03.2017 - 07.2020

Assistant Teacher Volunteer

Al Fatih Academy
09.2015 - 07.2018

High School Diploma -

Penn Foster High School
Rahma Muhammad