Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raekwon Nelson

Cary

Summary

Purpose: To secure an entry level position to be a productive employee, demonstrate good work ethic and to be an asset to your company.

Overview

8
8
years of professional experience

Work History

Machine Operator

Cummins RMEP
05.2024 - 07.2025
  • Starting up all machines on the floor & performing follow-ups
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loading in the engines
  • Troubleshooting the machines and robots if any error should occur
  • Inspecting the final product that was produced

Machine Operator

Perdue Farms
09.2022 - 04.2024
  • Fixing film on machines
  • Sealing all finished products

Machine Operator

Smithfield Packing
03.2021 - 01.2022
  • Packing the product
  • Making boxes
  • Operating the Delta machines

Customer Service Associate

Concentrix
08.2021 - 11.2021
  • Maintain knowledge of products and/or services
  • Prepare and complete work including notating accounts as required
  • Track or document information in the call tracking database
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Identified upselling and cross-selling opportunities, contributing to increased sales.

Packer

UPS
09.2020 - 03.2021
  • Recognized and reported defective material and equipment to shift supervisor
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Ensured timely completion of orders through effective time management and multitasking skills.

Cashier

Wal-Mart
06.2019 - 08.2020
  • Processing returns
  • Stocked, tagged and displayed merchandise as required.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

Alorica
05.2017 - 01.2018
  • Received inbound calls for OptumRx mailing service and made outbound calls to customers
  • Assisted customers with refilling prescriptions
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Diploma -

South West Edgecombe High School
Pinetops, NC
06-2017

Skills

  • Computer Hardware, 5 years
  • Customer Service, 2 years
  • Manufacturing 1 years
  • Typing 36 wpm, 5 years
  • Effective Communication: Oral and Written

Timeline

Machine Operator

Cummins RMEP
05.2024 - 07.2025

Machine Operator

Perdue Farms
09.2022 - 04.2024

Customer Service Associate

Concentrix
08.2021 - 11.2021

Machine Operator

Smithfield Packing
03.2021 - 01.2022

Packer

UPS
09.2020 - 03.2021

Cashier

Wal-Mart
06.2019 - 08.2020

Customer Service Representative

Alorica
05.2017 - 01.2018

Diploma -

South West Edgecombe High School

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Raekwon Nelson