Rae Ann Womble
Sanford
Summary
Dynamic Office Manager with a proven track record at Martin Marietta, excelling in customer service and office administration. Expert in account reconciliation and document management, I streamlined processes and enhanced communication, resulting in improved operational efficiency. Recognized for building strong relationships and maintaining confidentiality while managing sensitive information.
Overview
31
31
years of professional experience
Work History
Office Manager
Martin Marietta
06.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Weighmaster
Martin Marietta
11.2015 - 05.2022
- Minimized loss from inaccurate weighments by implementing strict protocols for scale access control and staff training on proper use.
- Rejected non-conforming shipments and processed paperwork.
- Supported legal compliance efforts by adhering to state regulations regarding weight documentation and reporting requirements.
- Maintained scale area to offer clean and presentable work area.
- Maintained strong client relationships through clear communication and timely resolution of any weighing disputes or inquiries.
- Streamlined weighmaster processes through the implementation of a digital database system for tracking weights and measurements.
- Ensured prompt customer service by efficiently processing weigh transactions for various materials.
- Assisted with service ticket generation.
- Operated scale to weigh materials and vehicles according to policy.
Office Manager
Trew Performance Auto & Truck Service, Inc.
10.1994 - 10.2015
- Managed staff scheduling, payroll, and benefits administration to ensure smooth operations and employee satisfaction.
- Discovered and rectified erroneous vendor billing, saving $[Amount] in potential costs.
- Assisted in budget preparation and monitoring expenses for cost-effective business practices.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records with meticulous organization and attention to detail.
- Negotiated contracts with vendors to secure favorable terms for the company''s benefit.
- Maintained vendor files and entered invoices into accounting software.
- Oversaw accounts payable and receivable functions to maintain timely payments and balanced books.
Education
No Degree - Business
Campbell University
Buies Creek, NCHigh School Diploma -
Lee Senior High School
Sanford06-1985
Skills
- Customer service
- Office management expertise
- Organizational skills
- Office administration
- Invoice processing
- Administrative support
- Bookkeeping
- Document management
- Payroll management
- Account reconciliation expertise
- Credit and collections
- Relationship building
- Scheduling coordination
Timeline
Office Manager
Martin Marietta
06.2022 - Current
Weighmaster
Martin Marietta
11.2015 - 05.2022
Office Manager
Trew Performance Auto & Truck Service, Inc.
10.1994 - 10.2015
No Degree - Business
Campbell University
High School Diploma -
Lee Senior High School
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