Rachelle Beaver
Cooleemee
Summary
Compassionate In-Home Aide skilled in delivering high-quality care to clients of varying needs. I am currently in the process of becoming Certified Dental Assistant, I will have my certification in November 2025. I Possess strong knowledge in personal hygiene assistance, meal preparation, transportation and light housekeeping tasks. Demonstrated ability to establish meaningful relationships with clients while maintaining professional boundaries. Previous work has resulted in improved health outcomes for clients and increased satisfaction rates for service delivery. I am 37, I have a daughter who looks up to me and I want her to always see the best version on her mother and want to be just like her mother. Thank you for taking the time to read my resume.
Overview
11
11
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work History
In Home Aid
Yellow butterfly home care LLC
Mocksville
07.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications according to prescribed schedules and guidelines.
- Collaborated with healthcare professionals to ensure proper care plans were followed.
- Maintained a clean and safe environment for clients in their homes.
- Documented client progress and any changes in health status regularly.
- Transported clients to appointments and community activities as needed.
- Communicated effectively with families regarding client needs and preferences.
- Performed light housekeeping duties including laundry, vacuuming and dusting.
- Educated family members on proper care techniques for their loved ones.
- Fostered an environment of respect between staff members and all patients while promoting dignity among residents at all times.
- Encouraged patients to participate in physical therapy exercises prescribed by a healthcare professional.
- Organized recreational activities for clients such as reading books, playing games or taking walks outdoors.
- Provided emotional support to clients and their families.
- Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
- Developed individualized care plans tailored to meet each client's unique needs.
- Researched services available within the community that could benefit the client's lifestyle.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Recorded detailed notes about patient care activities performed throughout the day in an electronic system.
- Provided companionship for isolated seniors by talking about current events or reminiscing about past experiences.
- Observed changes in client's physical or mental condition and reported any concerns to the supervisor.
- Monitored vital signs such as blood pressure, pulse rate and respiration rates of assigned patients.
- Prepared nutritious meals following dietary guidelines set forth by the physician.
- Developed positive relationships with clients by engaging in meaningful conversations.
- Administered medications according to instructions provided by physicians or pharmacists.
- Maintained a safe environment for all patients by monitoring exits, entrances and hallways for potential hazards.
- Transported clients to medical appointments or social events when necessary.
- Assessed client's needs, identified goals, developed care plans and monitored progress of clients' health conditions.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Assisted clients with proper exercises and rehabilitation.
- Provided entertainment and companionship through conversation, reading, and board games.
- Accompanied clients to doctors' offices or on other trips outside home.
- Transported individuals to medical appointments and assisted with errands.
- Documented patient status and reported changes in care needs.
- Planned, prepared or served meals to patients according to prescribed diets.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Dialysis Technician
Wake Forest Baptist Health
Mocksville
05.2022 - 10.2024
- I was in charge of taking vitals, lab work, front desk helper, printing off patient documentation, opening and closing clinic, faxing, bringing patients in and out and so much more.
- Monitored patient vital signs during dialysis treatments.
- Prepared and maintained dialysis machines for safe operation.
- Assisted patients with positioning and comfort during sessions.
- Educated patients about treatment procedures and safety protocols.
- Collaborated with healthcare team to optimize patient care plans.
- Conducted equipment checks to ensure proper functionality daily.
- Trained new staff on safe practices and operational procedures.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
- Maintained accurate records of patients' medical history and treatment plans in accordance with HIPAA regulations.
- Assisted nurses with inserting catheters into patients for hemodialysis treatments.
- Coordinated scheduling of patient appointments to optimize clinic workflow.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Communicated with management or other staff to resolve problems.
Customer Service Representative
Goodwill
Mocksville
03.2015 - 09.2021
- Assisted customers with inquiries and product information.
- Handled cash transactions and processed payments accurately.
- Resolved customer complaints with patience and empathy.
- Monitored inventory levels and restocked items as needed.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Identified opportunities for upselling additional products or services based on customer needs.
- Mentored junior team members and managed employee relationships.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
N/A - Dental Assisting
Accelerated Academy
08.2025 - 09.2025
Davie High School
Mocksville, NcSkills
- Patient care
- Vital signs monitoring
- Care plan development
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Equipment maintenance
- Personal care assistance
- Blood sugar monitoring
- Transfer assistance
- Hygiene assistance
- Fall prevention
- Respite care
- Physical therapy support
- Medical terminology
- Oxygen therapy support
- Patience and tact
- Emotional support
- Dementia care
- Client confidentiality
- Alzheimer's care
- Professional boundaries
- Progress monitoring
- Breathing treatments
- Mental health support
- Personal care services
- Communication skills
- Adaptability
- Health education
- Quality program protocols
- CPR/AED
- Electronic medical record software
- Problem-solving abilities
- Daily charting
- Home care aide
- Administering medications
- Reliability
- Continuous improvement
- First aid and CPR
- Recording vital signs
- Behavior redirection
- Medical terminology and equipment
- Heartsaver first aid (first aid)
- Problem-solving
- Compassionate care
- Written communication
- Multitasking capacity
- Teamwork and collaboration
Certification
- CPR/BLS Certification obtained March 2025
References
References available upon request.
Timeline
N/A - Dental Assisting
Accelerated Academy
08.2025 - 09.2025
In Home Aid
Yellow butterfly home care LLC
07.2025 - Current
Dialysis Technician
Wake Forest Baptist Health
05.2022 - 10.2024
Customer Service Representative
Goodwill
03.2015 - 09.2021
Davie High School