RACHEL ROPER
Rutherfordton
Summary
Eager interior designer with proven record of creating and managing client projects independently while delivering high-quality results. Superior interpersonal skills with a magnitude of positive client reviews spanning seventeen years. Highly reliable and proficient in identifying customer wants and needs while providing a one of a kind experience through industry knowledge, professionalism and friendliness.
Overview
6
6
years of professional experience
Work History
Independent contractor
The Bankers House
06.2020 - Current
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
- Photography and Videography
Furniture Specialist
Foothills Amish Furniture
11.2022 - 02.2025
- Conducted detailed product research to stay current on industry trends and provide knowledgeable advice to clients seeking guidance.
- Implemented an effective up-selling strategy by identifying related products or accessories that complemented primary purchases made by customers.
- Established a loyal client base through consistent follow-up communication, providing updates on new products or promotions tailored to individual preferences.
- Assisted clients with custom orders, ensuring seamless coordination between manufacturers, delivery teams, and end-users for optimal results.
Sales and Service Lead Key Holder
Pottery Barn
08.2019 - 12.2022
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
- Implemented visual merchandising changes according to corporate directives, resulting in an aesthetically pleasing shopping environment.
Education
Associate of Applied Science - Broadcasting and Production Technology
Cleveland Community College
Shelby, NC05.2021
Skills
- Trend analysis
- Organized, reliable and trustworthy
- Problem-solving and critical thinking
- Attention to detail
- Teamwork and collaboration
- Adaptability and flexibility
Timeline
Furniture Specialist
Foothills Amish Furniture
11.2022 - 02.2025
Independent contractor
The Bankers House
06.2020 - Current
Sales and Service Lead Key Holder
Pottery Barn
08.2019 - 12.2022
Associate of Applied Science - Broadcasting and Production Technology
Cleveland Community College
Similar Profiles
Julian SandovalJulian Sandoval
Real Estate Agent/Mortgage Loan Originator at Executive Bankers Realty/Bankers Home LoansReal Estate Agent/Mortgage Loan Originator at Executive Bankers Realty/Bankers Home Loans
Cynthia .A. AkiotuCynthia .A. Akiotu
Officer II, ICT/Financial Data Analyst at The Chartered Institute of Bankers of Nigeria (CIBN) formerly Nigerian Institution of BankersOfficer II, ICT/Financial Data Analyst at The Chartered Institute of Bankers of Nigeria (CIBN) formerly Nigerian Institution of Bankers
Andre GreerAndre Greer
Accounting Clerk at Tennessee Bankers AssociationAccounting Clerk at Tennessee Bankers Association
Tanner PeytonTanner Peyton
Residential Construction Project Manager at 2020 BuildersResidential Construction Project Manager at 2020 Builders
Kylie BakerKylie Baker
EC Teacher's Assistant at Rutherford County SchoolsEC Teacher's Assistant at Rutherford County Schools