RACHEL MOBILIA
Lillington
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Key Holder Supervisor
Dollar General
03.2024 - Current
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Received and counted money.
- Trained and mentored new employees.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Literacy Tutor
Farmington Elementary School through AmeriCorps
08.2021 - 06.2023
- Collaborated with teachers, administrators and parents to ensure that all students are receiving the necessary support for their academic success
- Adapted curricula based on individual student's interests or strengths
- Employed creative problem solving techniques when working with struggling readers
- Designed language games and activities that promote reading fluency
- Facilitated small group sessions focused on targeted literacy objectives
- Maintained accurate records of student attendance, grades, and assessments
- Assessed student progress through regular testing and feedback
Server
The Willow
12.2012 - 05.2013
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Greeted and accommodated guests, building positive experience from first interaction
- Exercised focus and concentration to keep track of tables and remember orders
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
- Jotted down customer orders and promptly delivered food and drinks
- Delivered customer checks and securely processed credit card or cash payments
PCA
Stepping Stones For Living
08.2011 - 10.2011
- Implemented nursing care plans by performing patient care activities under supervision of licensed nurses
- Performed hourly rounds and responded promptly to call lights
- Communicated effectively with patients to ensure their needs were met in a timely manner
- Performed vital signs monitoring such as temperature, pulse rate, respiration rate and blood pressure
- Administered medications
- Assisted patients with daily activities including bathing, dressing, grooming, eating, ambulation, toileting, and other activities of daily living
- Maintained accurate documentation of patient care plans in the electronic medical record system
Cashier
T.J Maxx
10.2009 - 02.2010
- Provided efficient and courteous service to customers
- Operated cash register and accurately processed payments, returns, and exchanges
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Handled customer complaints and inquiries in a courteous and efficient manner
- Developed strong customer service skills by providing efficient and accurate service
- Built and maintained positive working relationships with co-workers
- Maintained inventory and store visual presentation to meet customer needs
Education
High School Diploma -
Duluth Central High School
Duluth, Minnesota06.2007
Skills
- Responsible
- Hard working
- Adaptable
- Great People skills
- Work well individually or on a team
- Amazing customer service skills
Personal Information
Date of Birth: 05/30/89
Timeline
Key Holder Supervisor
Dollar General
03.2024 - Current
Literacy Tutor
Farmington Elementary School through AmeriCorps
08.2021 - 06.2023
Server
The Willow
12.2012 - 05.2013
PCA
Stepping Stones For Living
08.2011 - 10.2011
Cashier
T.J Maxx
10.2009 - 02.2010
High School Diploma -
Duluth Central High School
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