Rachel Elliott
Jacksonville
Summary
Detail-oriented professional with extensive experience in administrative support, data analysis, and customer service. Demonstrated ability to manage sensitive documents and support high-volume operations while ensuring effective communication across teams. Seeking a remote position to leverage strong organizational skills and technical proficiency for team success.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Hair Salon Receptionist
Koi Salon
Jacksonville
03.2026 - Current
- Coordinated appointment scheduling with salon software to optimize client flow.
- Scheduled appointments using an online booking system.
- Handled phone calls and resolved client inquiries to enhance customer satisfaction.
- Coordinated front desk operations and diligently helped in-person visitors and callers with knowledgeable assistance.
- Monitored salon supplies and ordered items to maintain operational efficiency.
Civil Court Support Specialist
Hillsborough County Clerk of Circuit Court
Tampa
2024 - 2025
- Processed and managed civil court documents to uphold high standards of accuracy and confidentiality.
- Maintained detailed records to support compliance with legal procedures and facilitate case management.
- Handled high-volume workloads while meeting strict deadlines.
- Assisted attorneys and judges with case preparation and scheduling to enhance courtroom efficiency.
Health population data analyst
Hugh Catham Health
Elkin
2023 - 2023
- Analyzed healthcare data to identify trends and support population health initiatives.
- Generated reports that guided decision-making and aligned with organizational goals.
- Collaborated with teams to enhance reporting processes and ensure data accuracy.
- Maintained and updated databases to ensure the accuracy of patient and operational data for informed decision-making.
Civil Court Support Specialist
Hillsborough County Clerk of Circuit Court
Tampa
2021 - 2022
- Reviewed and processed legal documents to facilitate court proceedings.
- Provided customer support to assist individuals in understanding legal processes.
- Organized and maintained court records for efficient retrieval and compliance.
- Assisted with administrative duties to support court operations.
Server
Island Fin Poke
Tampa
2020 - 2021
- Delivered high-quality customer service in a fast-paced restaurant environment.
- Processed transactions with attention to detail, ensuring accuracy in orders and payments.
- Built strong communication skills through regular interactions with customers.
Server
Boston Market
Tampa
2016 - 2017
- Delivered prompt service to enhance customer satisfaction.
- Coordinated multiple tasks during peak hours, ensuring service accuracy.
- Cultivated teamwork and resolved issues effectively.
Education
Bachelor of Arts - Criminal Justice
Saint Leo University
Saint Leo, FL01-2021
Minor - Phsycology
Saint Leo University
Saint Leo, FL01-2021
High School Diploma -
Wesley Chapel High School
Wesley Chapel, FL01-2017
Skills
- Customer service & client relations
- Proficient in Point-of-Sale Systems
- Appointment scheduling
- Scheduling & Calendar Management
- Administrative & office support
- Proficient in Microsoft Office
- Communication & Organization
- Data analysis
- Court Documentation & Legal Procedures
Certification
- CPR Certification - Red Cross - Issued 2025
Timeline
Hair Salon Receptionist
Koi Salon
03.2026 - Current
Civil Court Support Specialist
Hillsborough County Clerk of Circuit Court
2024 - 2025
Health population data analyst
Hugh Catham Health
2023 - 2023
Civil Court Support Specialist
Hillsborough County Clerk of Circuit Court
2021 - 2022
Server
Island Fin Poke
2020 - 2021
Server
Boston Market
2016 - 2017
Bachelor of Arts - Criminal Justice
Saint Leo University
Minor - Phsycology
Saint Leo University
High School Diploma -
Wesley Chapel High School