Rachel Crossley
Hudson
Summary
Results-driven quality technician with strong skills in team collaboration and problem resolution. Experience in conducting thorough inspections and implementing corrective actions to uphold quality standards and optimize production processes.
Overview
9
9
years of professional experience
Work History
Machine Operator
Elite Comfort Solutions
Conover
08.2017 - Current
- Operated and monitored packing machinery for efficient production flow.
- Adjusted machine settings to achieve desired results in accordance with specifications.
- Loaded and unloaded materials into packing machines for processing.
- Inspected packaged products for quality assurance and compliance standards.
- Inspected items and accepted or rejected products according to acceptability standards determined by Good Manufacturing Principles, customer requirements and standard operating procedures.
- Identified defective items using established quality control processes.
- Maintained accurate records of production output and downtime to support operational efficiency.
- Notified manufacturing partners and the supervisor of machine performance issues.
- Collaborated with team members to improve efficiency and productivity levels.
- Trained new operators on machine setup and safety protocols.
- Informed manufacturing partners and the supervisor of machine performance irregularities, facilitating prompt resolution and minimizing production downtime.
Quality Technician
Elite Comfort Solutions
Conover
08.2017 - Current
- Conducted product inspections to ensure compliance with quality standards.
- Operated testing equipment to evaluate material performance and durability.
- Documented findings in comprehensive reports to support quality assurance reviews.
- Collaborated with production teams to address quality issues promptly.
- Implemented corrective actions to resolve non-conformance reports effectively.
- Trained new staff on quality control procedures and safety protocols.
- Assisted in developing and refining quality testing methods and processes.
- Participated in internal audits to maintain compliance with industry regulations.
- Analyzed quality performance metrics such as scrap rate, yield rate, pass and fail rates to improve overall product quality.
- Performed calibration checks on measuring instruments used in the production process.
- Monitored production processes to detect quality issues and proposed actionable solutions.
- Investigated customer complaints regarding product defects to ensure compliance with specified requirements.
- Performed detailed inspections of products to ensure they met customer requirements and industry standards.
- Assisted in preparing internal audit schedules and conducted audits.
- Provided technical support to other departments regarding product quality issues.
- Reviewed supplier documentation for compliance with standards, regulations, and customer specifications.
- Researched and logged quality performance data within database system.
- Calibrated, validated or maintained laboratory equipment.
- Identified quality problems and recommended solutions.
- Monitored testing procedures to meet established item specifications, standard test methods or protocols.
- Received raw materials and conducted thorough inspections to verify quality and compliance with specifications.
Team Assembler
Elite Comfort Solutions
Conover
08.2017 - 2019
- Assembled products according to blueprints and product specifications.
- Assembled components following detailed specifications and safety guidelines.
- Operated tools and machinery to complete assembly tasks efficiently.
- Collaborated with team members to optimize production flow and minimize delays.
- Maintained a clean and organized work area to promote safety.
- Assisted in training new employees on assembly processes and techniques.
- Reported equipment malfunctions and maintenance needs promptly.
- Inspected finished products to uphold quality standards, ensuring compliance with specifications.
- Notified supervisor about defective parts and materials to ensure prompt resolution.
- Used measuring devices such as calipers and micrometers for accuracy checks during assembly process.
- Installed assembly components in conjunction with line-mates to establish proper equipment mechanics.
- Disassembled products for repair or recycling purposes.
- Cross-referenced part numbers against customer orders prior to shipping.
- Coordinated with colleagues to achieve daily production goals and maintain workflow efficiency.
- Ensured that all components were properly aligned before securing them together.
- Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
- Inspected, tested, and adjusted completed units to ensure that units meet specifications, tolerances, and customer order requirements.
Education
High School Diploma -
Newton-Conover High School
Newton, NC06-2017
Skills
- Team collaboration
- Production equipment experience
- Assembly and production
- Quality control
- Quality assurance
- ISO 9001:2015
- Safety compliance
- Equipment maintenance
- Production efficiency
- Process improvement
- Data analysis
- Complex problem-solving
- Problem resolution
- Time management
- Attention to detail
- Machine operation
- Cross-functional communication
- Training and development
- Modifications and adjustments
- Quality assurance
- Production equipment experience
- Quality control
- Modifications and adjustments
References
- Chad Lingerfelt (Production Manager)- (828) 838-3006
- Roy Elliott (Team Lead)- (828) 815-4007
- Dale Coley (Team Lead)- (828) 320-0036
- Lexee Setzer (Quality Control)- (828) 999-9881
- Keith Burns (Team Lead)- (828) 640-2504
- Joshua Knight (Team Assembler)- (828) 461-5279
- Chance Luffman (Maintenance)- (336) 631-0987
- Christian Bingham (Quality Control)- (828) 260-9904
Timeline
Machine Operator
Elite Comfort Solutions
08.2017 - Current
Quality Technician
Elite Comfort Solutions
08.2017 - Current
Team Assembler
Elite Comfort Solutions
08.2017 - 2019
High School Diploma -
Newton-Conover High School