RACHEL CANTILLO
Mebane
Summary
A talented, hard working Class A Commercial Driver with 4 years of driving experience and 14 years of customer service experience.
Personable and reliable with strong sense of responsibility and commitment to safety. Possesses comprehensive understanding of vehicle operation.
Developed effective problem-solving and communication skills in fast-paced transportation environment. Adaptable and quick to learn new systems and procedures, with focus on maintaining safety and efficiency.
Overview
13
13
years of professional experience
Work History
Class A CDL Driver
Chick Fil A Supply
03.2024 - Current
- Upheld strict compliance with all DOT regulations, including hours of service rules, weight restrictions, and vehicle inspections.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Managed time efficiently during multi-stop trips to ensure timely completion of assigned duties within established deadlines.
- Minimized accidents or incidents by conducting thorough pre-trip inspections of the trucks mechanical components and cargo securement devices.
- Delivered and unloaded products with equipment such as pallet jacks and electric sleds.
Local Route Truck Driver
Gordon Food Service
03.2021 - 03.2024
- Safely Operate a Tractor Trailer
- Make timely deliveries to customers around Miami Dade and Broward County
- Perform pre trip and post trip inspections
- Connect with customers to ensure needs are met
- Use updated technology to track routes and deliveries
Consumer Protection Specialist
Florida Department of Agriculture & Consumer Services
08.2018 - 03.2021
- Operate a crane to inspect/test commercial weighing and measuring devices and related facilities for accuracy, correctness and general compliance with state laws and regulations
- Order the repair and/or remove from service devices not meeting tolerances and standards
- Oversee the correction of devices to ensure work is done properly by qualified personnel
- Record all inspections, findings, observations and field actions on official report forms and submit reports of disposition of violations to bureau supervision
- Investigate and report violations or suspicious matters to supervisor
- Maintain accurate records of installations or equipment to be inspected and update records of equipment or facility changes as they occur in territory
- Maintain required safety training documents for assigned duties and remain current on all laws, regulations, test tolerances and inspection procedures
Assistant Department Manager
Publix Supermarket, Inc.
08.2017 - 08.2018
- Acted as the main day-to-day point-of-contact for staff and ensured that employees maintained their job functions including company procedures, customer service, food safety, and sanitation of various departments
- Demonstrated strong leadership and communications skills by training, coaching and motivating staff to improve productivity, engagement and retention
- Ensured that sales floors were fully operational at all times while providing premier customer service
- Controlled inventory counts, ordered supplies and helped with merchandising and promotional strategies
- Handled customers' complaints and provided support and guidance to staff related to conflict resolution
- Oversaw quality control initiatives and was responsible for maintaining equipment/tools and ensuring the workplace safety of staff and the department
Baker/Bakery Clerk
Publix Supermarket, Inc.
10.2011 - 08.2017
- Read recipes and prepared baked goods in large ovens and operated/cleaned mixers, scales, and other equipment
- Adhere to all food safety protocols, standard operating procedures, health and safety, corporate policies, and other programs and initiatives
- Provided exceptional customer service and established strong relationships with staff, management and other departments in order to meet service requirements
- Sanitized stations and maintained a clean and safe working environment as per company requirements
- Displayed products and ordered/received stock in accordance with company inventory control procedures
Education
Class A Commercial Drivers License - Tanker Endorsement
American Trucking
Opa-locka, FL01.2021
Skills
- Strong work ethic
- Safe driving practices
- Pretrip inspections
- Vehicle inspection proficiency
- Problem-solving capacity
- Dependable and reliable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Class A CDL Driver
Chick Fil A Supply
03.2024 - Current
Local Route Truck Driver
Gordon Food Service
03.2021 - 03.2024
Consumer Protection Specialist
Florida Department of Agriculture & Consumer Services
08.2018 - 03.2021
Assistant Department Manager
Publix Supermarket, Inc.
08.2017 - 08.2018
Baker/Bakery Clerk
Publix Supermarket, Inc.
10.2011 - 08.2017
Class A Commercial Drivers License - Tanker Endorsement
American Trucking
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