Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachael Byrne

Leland

Summary

Experienced in managing billing cycles and maintaining financial accuracy. Adept at utilizing billing software to streamline processes and resolve discrepancies. Possess knowledge of financial regulations and compliance to ensure accurate and timely billing operations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Billing Specialist

Clarity Counseling Center
12.2023 - Current
  • Processed insurance claims efficiently, ensuring accuracy in billing and prompt payment collection.
  • Implemented streamlined procedures for client account management, enhancing workflow efficiency.
  • Streamlined credentialing processes to enhance efficiency and reduce turnaround times for provider applications.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Assisted clients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.

Patient Representative

Wilmington Health
06.2022 - 12.2023
  • Schedule appointments/Coordinate between provider and patient schedules
  • Handle medical records while maintaining HIPAA protocol
  • Accurately verify and document insurance
  • Educated patients on insurance benefits and financial responsibilities for services rendered.

Barista Shift Lead

Barnes and Noble Booksellers and Café
07.2019 - 11.2023
  • Coordinated inventory management, optimizing stock levels to minimize waste and enhance product availability.
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Oversaw daily operations, ensuring compliance with food safety standards and company policies.
  • Trained and mentored barista staff, enhancing team performance and service quality.

Sales Associate

High Cotton Consignment
03.2015 - 06.2019
  • Opened and closed the store and register, including counting cash, and creating staff assignments
  • Received and processed cash and credit payments for in-store purchases
  • Resolved customer problems by investigating issues, answering questions and building rapport
  • Built and maintained effective relationships with peers and upper management

Education

High School Diploma -

Terry Sanford High School
07.2017

Medical Office Administration - Billing and Coding

Cape Fear Community College
Wilmington
12.2022

Skills

  • CPT Coding
  • ICD-10-CM
  • HCPCS
  • Denial management
  • Payment posting
  • Provider credentialing
  • Proficient computer skills
  • Claim submission
  • Proficient in Microsoft office
  • Insurance verification
  • Claims processing
  • Data entry proficiency
  • HIPAA compliance

Certification

  • Certified Professional Coding Certification - AAPC

Timeline

Billing Specialist

Clarity Counseling Center
12.2023 - Current

Patient Representative

Wilmington Health
06.2022 - 12.2023

Barista Shift Lead

Barnes and Noble Booksellers and Café
07.2019 - 11.2023

Sales Associate

High Cotton Consignment
03.2015 - 06.2019

High School Diploma -

Terry Sanford High School

Medical Office Administration - Billing and Coding

Cape Fear Community College

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Rachael Byrne