Quay Battle
Wilson ,NC
Summary
Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Qualified Mental Health Professional
Getting Ready Inc.
08.2024 - Current
- Collaborate with interdisciplinary teams to provide comprehensive care for clients in various settings.
- Conduct psychosocial interventions to identify strengths/weaknesses and formulate appropriate treatment plans.
- Enhance therapeutic relationships through active listening, empathy, and effective communication skills.
- Reduce crisis situations through timely interventions and appropriate referrals to community resources.
- Create and Update Person-centered plans and Transition discharge plans.
- Coordinate Child and Family Team meetings with parents, care providers and educators for coordination of care for clients.
Production Operator Temp
(Manpower (Pfizer)
03.2023 - 04.2024
- Improved production efficiency machine settings and conducting routine visual inspections.
- Trained new employees by demonstrating operation of production line machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Knowledge of using GMP to properly complete paperwork.
- Qualified to make recommendations of environment improvements and ensure compliance with regulatory requirements.
Administrative Assistant
Department of Health
11.2019 - 11.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported 40 plus executive staff and colleagues through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Quality Assurance Analyst
QVC Distribution Center
01.2018 - 10.2019
- Improved production efficiency with timely reporting of inspection results to relevant parties.
- Compared colors, shapes, textures and grades of products and materials with color charts, templates or samples to verify conformance to standards.
- Inspected incoming and outgoing materials for accuracy and qualify.
- Collaborated with production staff to establish and meet quality standards.
Quality Control Inspector
Ardagh Group
03.2015 - 01.2018
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reduced product rejection and reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Trained other workers in inspections and testing procedures.
Education
Bachelor of Arts - Psychology
Winston Salem State University
Winston-Salem, NC05-2013
High School Diploma -
Ralph L. Fike Highschool
Wilson, NC06-2008
Skills
- Clinical documentation
- Case Management
- Data collecting
- Highly efficient with Microsoft Word, Excel and PowerPoint
- Experience with mental/cognitive disabilities
- Psychotherapy techniques
- Team collaboration
- Problem solving skills
- Autism spectrum support
- Goal development
- Case documentation
- Behavioral management
Certification
- CPR/AED Certification Issued 03/14/2024
- Career Readiness Certification Silver
- CFT Certification
Languages
English
Native or Bilingual
Timeline
Qualified Mental Health Professional
Getting Ready Inc.
08.2024 - Current
Production Operator Temp
(Manpower (Pfizer)
03.2023 - 04.2024
Administrative Assistant
Department of Health
11.2019 - 11.2021
Quality Assurance Analyst
QVC Distribution Center
01.2018 - 10.2019
Quality Control Inspector
Ardagh Group
03.2015 - 01.2018
Bachelor of Arts - Psychology
Winston Salem State University
High School Diploma -
Ralph L. Fike Highschool
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