Quang-Tung Nguyen
Charlotte
Summary
Dynamic technician with a proven track record at Pitney Bowes Presort Services, excelling in troubleshooting and equipment maintenance. Adept at enhancing operational efficiency through effective collaboration and strong customer service skills. Developed training materials that improved onboarding processes, showcasing a commitment to safety and quality in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technician
Pitney Bowes Presort Services
04.2022 - Current
- Assisted in troubleshooting equipment issues to ensure operational efficiency.
- Learned safety protocols and maintenance procedures for various tools and systems.
- Supported daily operations by performing routine inspections on machinery.
- Collaborated with team members to maintain a clean and organized workspace.
Amazon Associate
Amazon
01.2021 - 03.2022
- Analyzed operational data to identify process improvements and enhance team efficiency.
- Collaborated with cross-functional teams to streamline workflows and optimize project outcomes.
- Developed and implemented training materials for onboarding new associates, improving knowledge retention.
- Managed project timelines effectively, ensuring deliverables met quality standards and deadlines.
Education
High School Diploma -
West Mecklenburg High School
CharlotteSkills
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Maintenance and repairs
- Installation and repair
- Preventive Maintenance
- Equipment maintenance
- Repair services
- OSHA compliance
- Safety Equipment
- Mechanical aptitude
Accomplishments
- Achieved solving maintenance issue through effectively helping with troubleshooting and diagnosing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Licensed forklift operator
- Lockout & Tagout certified
- Osha Warehouse safety certified
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Technician
Pitney Bowes Presort Services
04.2022 - Current
Amazon Associate
Amazon
01.2021 - 03.2022
High School Diploma -
West Mecklenburg High School