Quanesha Johnson
Charlotte
Summary
Hardworking and passionate job seeker with strong organizational skills . Passionate to help achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Atrium Health - Patient Financial Services
12.2023 - Current
- Sorting, batching & processing documents & information from patients, doctors, lawyers and transmitting them to the proper department
- Posting documents into patient accounts
- Providing information on patient invoices & attaching invoices
Delivery Driver
Uber
11.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Evolent Health - Customer Service Representative
11.2021 - Current
- Helping patients & providers with billing, payments, and invoice information
- Collecting current or past due payments
- Verifying Patients insurance information for Bright Health Care
- Directing Patients to proper department for benefits needs
- Helping members and providers with claim information such as status, payments etc
Primrose Schools - Preschool Teacher
08.2021 - 11.2021
- Teaching critical language, social, and motor skills to children
- Developed weekly lesson plans and activities to engage children and promote learning
Randstad - Customer Service Representative
05.2020 - 08.2021
- Aiding claimants with unemployment benefits and payouts
- Verifying claim status and aiding claimants with filing new claims
- Filing weekly certifications or fixing claim issues
Infinity Marketing - Call Center Representative
01.2019 - 05.2020
- Helping customers and providing them with great internet services through Verizon
- Placing orders, upselling items, or aiding clients with any of their products
T.J. Maxx - Cashier/Sales Associate
06.2018 - 11.2019
- Checking customers out at the register
- Organizing clothing throughout different departments within the store
Education
Associate degree - Human Services
Bryant & Stratton College
Buffalo, NY04.2023
High school diploma - undefined
Franklinton High School
Franklinton, NC01.2019
Skills
- Volunteer Work Service
- Office Equipment Proficiency
- Customer Account Management
- Microsoft Word, PowerPoint, and Excel
- Windows operating system
- Childcare
- Teaching
- WOL Outreach Program
- Dependable, Patient, Positive
Timeline
Atrium Health - Patient Financial Services
12.2023 - Current
Delivery Driver
Uber
11.2022 - Current
Evolent Health - Customer Service Representative
11.2021 - Current
Primrose Schools - Preschool Teacher
08.2021 - 11.2021
Randstad - Customer Service Representative
05.2020 - 08.2021
Infinity Marketing - Call Center Representative
01.2019 - 05.2020
T.J. Maxx - Cashier/Sales Associate
06.2018 - 11.2019
Associate degree - Human Services
Bryant & Stratton College
High school diploma - undefined
Franklinton High School
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