Qa'Shad Hughes
Gastonia
Summary
Dynamic and detail-oriented professional with experience at Choice USA, excelling in packing and warehouse safety. Proven ability to manage high-pressure situations while ensuring quality control and customer satisfaction. Skilled in product packaging and adept at maintaining organized workspaces, fostering a productive environment. Strong problem-solving and communication skills enhance team performance.
Overview
3
3
years of professional experience
Work History
Packer
Choice USA
03.2022 - 02.2023
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Driver, Warehouse Orders
Carolina Flooring Systems
09.2019 - 12.2022
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Customer Service Representative
Family Dollar
06.2021 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Hunter Huss High School
Gastonia, NCSkills
- Packing boxes
- Product packaging
- Warehouse safety
- Labeling
Timeline
Packer
Choice USA
03.2022 - 02.2023
Customer Service Representative
Family Dollar
06.2021 - 12.2021
Driver, Warehouse Orders
Carolina Flooring Systems
09.2019 - 12.2022
Hunter Huss High School
Similar Profiles
Tabora LasterTabora Laster
Operations Manager at Fit Choice USAOperations Manager at Fit Choice USA
Apuroop Sharan KomarashettyApuroop Sharan Komarashetty
Front Desk Receptionist at CHOICE HOTELS USAFront Desk Receptionist at CHOICE HOTELS USA
Katelyn GallunKatelyn Gallun
Operations Supervisor at Daiohs USA (First Choice Coffee & Water Services)Operations Supervisor at Daiohs USA (First Choice Coffee & Water Services)