Promise Rowe
Durham
Summary
Logistics coordinator with expertise in operational efficiency and team training. Proven track record in enhancing productivity and ensuring compliance with safety regulations. Committed to driving improvements in service quality and operational performance.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Hibbet Sports
Durham
09.2025 - Current
- Coordinated daily operations and team performance across departments to ensure smooth workflow.
- Supervised daily operations including scheduling shifts, assigning duties.
- Facilitated effective communication between management and staff, fostering collaboration and boosting morale.
- Resolved customer inquiries and complaints to maintain high satisfaction standards.
- Oversaw inventory management, ensuring accurate stock levels and timely replenishment.
- Developed and implemented training programs for new team members and ongoing development.
- Guided and supported junior staff on daily tasks and projects, enhancing team productivity and development.
- Monitored compliance with company policies, procedures, and safety regulations consistently.
- Participated in strategic planning meetings to align departmental goals with company objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained up-to-date knowledge of company products and services.
Delivery Driver
Amazon
Raleigh
08.2024 - 01.2025
- Delivered packages using optimized routes and methods for timely service.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Ensured safe loading and unloading of packages in delivery vans.
- Adhered to all safety regulations while driving in various conditions.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Communicated with customers regarding delivery times and updates.
- Sorted packages at delivery station by size and destination to streamline loading process.
- Grouped and routed deliveries by designated areas to enhance overall delivery efficiency.
- Collaborated with team members to optimize delivery schedules and processes.
- Handled merchandise in accordance with product handling standards.
Fueler
US Army
Fort Campbelll
07.2019 - 08.2019
- Operated fuel pumps to refuel military vehicles and equipment efficiently.
- Maintained fuel inventory records to ensure operational readiness and accountability.
- Coordinated with team members to manage efficient fuel distribution during training exercises.
- Trained new personnel on proper fueling procedures and safety protocols to enhance compliance.
- Responded promptly to emergency fueling requests from various Army units.
- Performed routine inspections on fueling equipment to ensure safety and compliance.
- Conducted regular maintenance checks on fueling equipment to identify potential issues or malfunctions.
- Adhered to environmental regulations while handling hazardous materials during operations.
- Demonstrated effective communication skills with team and leadership during operations.
- Provided accurate accounting of fuel transactions.
- Received and stored petroleum fuel products in designated facilities to ensure proper inventory management.
- Responded promptly to emergency situations involving aircraft on the ground or in the air.
88M Truck Driver
US Army
Fairbanks
12.2016 - 12.2017
- Operated military vehicles for personnel and equipment transport across diverse terrains.
- Performed pre-trip inspections on vehicles, ensuring safe operating conditions.
- Conducted thorough vehicle inspections to ensure operational readiness before missions.
- Maintained detailed logs of vehicle usage and maintenance activities, ensuring accountability and compliance with regulations.
- Adhered to military regulations in all driving activities and practices.
- Trained junior drivers on safety protocols and vehicle operation procedures.
- Communicated mission status, route updates, and logistical needs with command.
- Verified shipment contents against shipping documents, ensuring accurate inventory management and timely deliveries.
Ammunition Specialist
US Army
Kuwait
03.2017 - 10.2017
- Developed training programs on ammunition handling procedures to ensure compliance.
- Implemented safety protocols to minimize risks during ammunition operations.
- Operated specialized equipment for safe handling and transportation of munitions.
- Collaborated with team members to execute logistical operations for ammunition distribution.
- Coordinated with military personnel to effectively support training exercises involving munitions.
- Assisted in preparing detailed reports on ammunition usage and condition.
- Completed documentation for receipt and transfer of ammunition efficiently.
- Inspected, maintained, and repaired various types of weapons and ammunition.
Stocker
Piggly Wiggly Supermarket
Goldsboro
06.2013 - 08.2016
- Stocked shelves with new products to maximize customer access.
- Organized inventory in backroom to streamline storage processes.
- Guided customers in locating products and resolving inquiries on sales floor.
- Provided customer service by answering questions about product location, price and availability.
- Ensured cleanliness in aisles and storage areas for safety compliance.
- Operated equipment such as pallet jacks and hand trucks for stock movement.
- Faced products on shelves to align with company policies and standards.
- Arranged merchandise attractively to enhance sales potential.
Education
High School Diploma -
Goldsboro High School
Goldsboro, NC07-2013
Skills
- Logistics coordination
- Operational efficiency
- Performance management
- Strategic planning
- Service excellence
- Decision-making
- Problem resolution
- Team building
- Leadership training
- Effective communication
- Employee evaluation
- Attention to detail
Timeline
Assistant Manager
Hibbet Sports
09.2025 - Current
Delivery Driver
Amazon
08.2024 - 01.2025
Fueler
US Army
07.2019 - 08.2019
Ammunition Specialist
US Army
03.2017 - 10.2017
88M Truck Driver
US Army
12.2016 - 12.2017
Stocker
Piggly Wiggly Supermarket
06.2013 - 08.2016
High School Diploma -
Goldsboro High School