Precious Jackson
Fayetteville
Summary
Dedicated barista and shift supervisor with a proven track record in exceptional customer service and team leadership. Known for attention to detail and effective time management, ensuring customer satisfaction and efficient operations.
Overview
5
5
years of professional experience
Work History
Barista
7Brew
Fayetteville, NC
09.2025 - 02.2026
- Prepared and served high-quality beverages to customers efficiently.
- Maintained cleanliness and organization of workstations during busy shifts.
- Provided exceptional customer service, addressing inquiries and ensuring satisfaction.
- Operated coffee equipment, adhering to safety and operational guidelines.
- Collaborated with team members to streamline workflow during peak hours.
- Learned new drink recipes quickly, adapting to menu changes effectively.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Line Cook
Carolina Ale House- LM Hospitality
Raleigh
11.2024 - 10.2025
- Prepared high-quality dishes according to menu specifications and standard recipes.
- Maintained cleanliness and organization of kitchen stations, ensuring compliance with health regulations.
- Collaborated with team members to streamline food preparation processes and improve service efficiency.
- Assisted in training new staff on cooking techniques and kitchen safety protocols.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Shift Supervisor
Starbucks
Raleigh, NC
08.2021 - 10.2024
- Supervised daily operations to ensure compliance with quality and service standards.
- Trained and mentored new baristas on product preparation and customer service techniques.
- Streamlined inventory management processes to reduce waste and enhance supply efficiency.
- Monitored cash handling procedures to ensure accuracy and compliance with company policies.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Education
High School Diploma -
Smithfield-Selma High School
Smithfield, NC07-2012
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Exceptional customer service
- Team leadership
- Cash register operation
- Safe food handling
- Beverage preparation
- POS systems
- Menu memorization
- Coffee machinery
- Inventory management
Accomplishments
Partner of the Quarter- Starbucks
Team member of the month- Carolina Ale House
Timeline
Barista
7Brew
09.2025 - 02.2026
Line Cook
Carolina Ale House- LM Hospitality
11.2024 - 10.2025
Shift Supervisor
Starbucks
08.2021 - 10.2024
High School Diploma -
Smithfield-Selma High School
Employee of the Quarter
I was voted Employee of the Quarter at Starbucks in 2024
I was voted Employee of the month at Carolina Ale House in 2025