Portia Pettigrew

• Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
• Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
• Collaborated with interdisciplinary team members for comprehensive patient care and optimal results.
• Participated in continuing education opportunities to stay current with industry trends and best practices in occupational therapy.
• Conducted thorough evaluations to assess functional limitations, set realistic goals, and develop appropriate intervention strategies.
• Educated patients and families on proper home safety modifications to reduce fall risks and improve accessibility.
• Advocated for patients'' rights within the healthcare system, empowering them to take control of their own wellbeing.

Collaboration effectively with a multidisciplinary team including communicating with physicians' offices, instructing families in patient care techniques , DME recommendations , community resources utilization, managing a weekly caseload of 30-37 patients.

• Maintained detailed documentation of all therapy sessions, assessments, and communications for accurate record keeping using Homecare Homebase EMR and legal compliance.
• Conducted comprehensive evaluations of patient's functional abilities , utilizing OASIS -D criteria to develop and update individualized treatment plans.
• Developed strong rapport with patients, fostering trust and open communication throughout the therapeutic process.
• Reduced hospital readmission rates by providing thorough post-discharge follow-up care and education.
• Maintained up-to-date knowledge of industry best practices through continued education courses and professional development opportunities.
• Coordinated interventions with multidisciplinary treatment team.
• Provided therapeutic interventions for a diverse patient population with conditions such as cerebrovascular accidents , congestive heart failure, chronic obstructive pulmonary disease, Parkinson's disease, dementia, post-orthopedic surgeries, joint replacement,.
• Evaluated veterans diagnosed with PTSD, anxiety , depression, and substance abuse.

• Adapted environments by making changes to patient homes including assistive living, SNF, Memory Care to promote safety, independence and participation.
• Developed and implemented a specialized feeding program to enhance the quality of life for patients with dementia, demonstrating commitment to patient centered care.
• Conducted comprehensive assessment of patient wheelchairs and cushions, ensuring proper fit and functionality, which enhanced comfort, mobility ans safety.
• Developed also electrical wheelchair and scooter safety program.

• Streamlined the scheduling process for more efficient time management and improved employee satisfaction.
• Maintained accurate personnel records for all employees, ensuring confidentiality while adhering to legal requirements.
• Oversaw recruitment efforts to attract top talent, leading to an increase in overall staff quality and skill sets.
• Enhanced staff communication by implementing a weekly team meeting, fostering collaboration and problem solving.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

• Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
• Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.
• Developed and implemented a summer day program, enhancing engagement for 30 developmentally and physically challenged school -aged children through structured activities and family involvement.
• Managed a team of 10-10 staff members, ensuring effective training, scheduling, and coordination of client -focused activities.