Polina Ivanova
Summary
Detail-oriented team member with strong collaboration and customer service skills. Committed to maintaining organization and enhancing team dynamics to drive operational efficiency.
Overview
2
2
Certifications
Work History
Team Member
Panda Express
2025 - 2025
- Adapted quickly to new tasks and responsibilities in a fast-paced work setting.
- Supported team members with daily tasks to enhance collaboration and workflow.
- Operated cash registers to process payments from customers.
- Kept work area clean and organized to ensure efficient operations during shifts.
- Worked hard to learn required tasks quickly to maximize performance.
- Collaborated with team members to maximize productivity and efficiency.
- Built and maintained working relationships with peers and upper management.
- Promoted safety and productivity by identifying and removing hazards while restocking supplies.
Host
Longhorn Steakhouse
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Managed reservation system to organize seating effectively during busy hours.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Collaborated with kitchen staff to communicate guest needs and preferences.
- Handled customer inquiries and concerns with professionalism and courtesy.
- Supported team members during peak times to enhance service efficiency.
- Monitored dining flow to optimize table turnover without sacrificing service quality.
- Greeted guests and gathered information to seat groups or place on waitlist.
Team Member
Smoothie King
- Assisted team members with daily tasks and responsibilities in a collaborative environment.
- Prepared fresh smoothies using high-quality ingredients and equipment.
- Operated blenders and juicers to create consistent product quality.
- Followed safety procedures for food handling and equipment operation.
- Maintained cleanliness and organization of workspaces to ensure safety and efficiency.
- Followed safety protocols while operating equipment and tools during shifts.
- Communicated effectively with team members to streamline workflow and tasks.
- Adapted quickly to new tasks and responsibilities in a fast-paced work setting.
Team Member
Crumbl Cookies
- Decorated cookies using various techniques and tools for optimal presentation.
- Maintained cleanliness and organization of the decorating station and workspace.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Charlotte Catholic High School
North CarolinaSkills
- Customer service
- Team collaboration
- Food safety
- Cash handling
- Time management
- Staff training
- Communication skills
- Attention to detail
- Problem solving
- Relationship building
- Workflow optimization
- Task prioritization
- Shipping and receiving
- Organizational skills
- Computer skills
- Sales support
- Adaptability and flexibility
- Safety
- Hospitality and accommodation
- FLUENT IN RUSSIAN
- Goal setting and achievement
- Sales expertise
Languages
Russian
Native/ Bilingual
Spanish
Limited
Certification
servsafe
Affiliations
Red Cross Blood Drive front desk check in
Timeline
Team Member
Panda Express
2025 - 2025
Host
Longhorn Steakhouse
Team Member
Smoothie King
Team Member
Crumbl Cookies
High School Diploma -
Charlotte Catholic High School