Playon Patrick
Raleigh
Summary
Detail-oriented professional with proven experience across government, higher education, and telecommunications. Recognized for strong communication, problem-solving, and team coordination skills. Adept at building relationships and managing complex projects in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Video and Internet Repair Specialist
Charter Communications
03.2025 - Current
- - Diagnosed and resolved technical issues related to internet, video, and mobile services
- - Scheduled technicians and dispatch escalations
- - Responsible for account management and ticket escalation for residential customers
- - Track and monitor service usage and report to senior staff
Legislative Staff Assistant/Intern Coordinator
United States Senate
01.2024 - 03.2025
- - Facilitated in-person and online casework involving federal agencies and constituent services
- - Tracked legislation, attended committee hearings, and briefed senior staff
- - Managed intern hiring, onboarding, and scheduling
- - Represented the Senate office at naturalization ceremonies and public events
Office Assistant
The Ohio State University
01.2021 - 01.2024
- - Handled front-desk reception, high call volume, and reservation data entry
- - Connected students with alumni and field-specific opportunities
Education
B.A. - Criminology and Criminal Justice Studies, Sociology, History
The Ohio State University
05.2024
Skills
Account management
Technical Troubleshooting
Customer Service
Office Management
Fraud Prevention
Certification
- Enhancing Financial Inclusion: Risk-Based Approach
- Association of Certified Anti-Money Laundering Specialists
- Completed: 2025-05
- Anti-Corruption Certificate Program
- United Nations Office on Drugs and Crime
Timeline
Video and Internet Repair Specialist
Charter Communications
03.2025 - Current
Legislative Staff Assistant/Intern Coordinator
United States Senate
01.2024 - 03.2025
Office Assistant
The Ohio State University
01.2021 - 01.2024
B.A. - Criminology and Criminal Justice Studies, Sociology, History
The Ohio State University
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