Pierce Tucker
Charlotte
Summary
Banking and risk professional specializing in AML operations, regulatory compliance, and client relationship management. Demonstrates strong analytical skills in risk assessment, managing complex workflows, and enhancing operational efficiency. Seeking roles in Credit Risk, Credit Underwriting, or Project Management.
Overview
7
7
years of professional experience
Work History
AML Sr. Ops Refresh Analyst
Bank of America
03.2025 - Current
- Analyze customer profiles, ownership structures, and documentation to assess risk.
- Manage complex review portfolios while meeting quality and deadline expectations.
- Conducted enhanced customer due diligence and periodic reviews to mitigate risk exposure.
- Collaborated with stakeholders across business lines to resolve issues and expedite case completion.
- Identified process improvements that supported operational efficiency initiatives.
Relationship Banker
Bank of America
07.2023 - 03.2025
- Appointed Market Champion for Young Adult Banking and virtual engagement initiatives.
- Collaborated with lending, investment, and small business partners to streamline client solutions.
- Contributed to Circle of Excellence recognition for financial center by improving team performance and customer experience.
- Ensured compliance and risk-management standards were upheld across all operations.
Team Leader
Hibbett City Gear
02.2019 - 07.2023
- Led coaching and performance management initiatives to enhance team capabilities.
- Promoted to leadership due to strong performance and effective operational execution.
- Analyzed sales and performance data to inform strategic business decisions.
- Assisted in achieving the location's first $1M fiscal year revenue milestone.
Education
Bachelor of Arts - Economics, Psychology
Clemson University
Skills
- AML/KYC Compliance
- Transaction Monitoring
- Regulatory Reporting
- Regulatory Controls
- Risk mitigation
- Operational Risk Management
- Enhanced Due Diligence
- Data analysis
- Data reporting
- Microsoft Excel
- Process Improvement
- Operational Excellence
- Cross-functional collaboration
- Stakeholder engagement
- Executive Communication
- Portfolio management
- Process improvement
Timeline
AML Sr. Ops Refresh Analyst
Bank of America
03.2025 - Current
Relationship Banker
Bank of America
07.2023 - 03.2025
Team Leader
Hibbett City Gear
02.2019 - 07.2023
Bachelor of Arts - Economics, Psychology
Clemson University