Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Phyllis Turner

Durham

Summary

Certified Nursing Assistant of North Carolina

BLS Certified

Overview

18
18
years of professional experience
1
1
Certification

Work History

Mental Health Technician 1

Centeral Regional Hospital
07.2024 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.

Correctional Officer, Correctional Sergeant, Correctional Lieutenant, Correctional Captain

Dillwyn Correctional Center
01.2007 - 01.2023
  • Correctional Officer:2007-2013
  • Correctional Sergeant:2013-2019
  • Correctional Lieutenant:2020-2022
  • Correctional Captain:2022-2023
  • Oversee the daily operations of Security Supervisors, CorrectionsOfficers, and Inmates in an institutional setting, the position contributes to the mission of public safety
  • To ensure a secure, safe, and productive environment, supervise and keep an eye on the staff during their assigned shift
  • Guides and leads staff
  • Work schedules and duty rosters for allocated shifts may be coordinated
  • Helps with the administration of the employee performance management system
  • Regularly inspects the facility to maintain its security, sanitization, and general order
  • Maintains orderly and secure operations by interacting with administration, staff, visitors, offenders, and the public
  • License to drive that is valid
  • Certification by DCJS
  • Substantial corrections or law enforcement experience
  • Having experience managing prison personnel
  • Working knowledge of timekeeping and duty roster administration, as well as planning, scheduling, and/ororganizing work
  • Experience applying post orders and examining and evaluating reports and records
  • Demonstrated understanding of the rules and regulations regulating administration and/or security
  • The capacity to take in, comprehend, carry out, and offer both oral and written directions
  • Working understanding of how to operate controls for electric and electrical devices, radio equipment, and guns

Education

Psychology

ASHFORD UNIVERSITY ONLINE COLLEGE
01.2023

High School - undefined

Buckingham County High School
01.2003

Skills

  • Medical Terminology,
  • Microsoft Word, Excel,
  • Spreadsheet DOCTIME System (Data Entry) PowerPoint
  • CNA skills (vital,bathing,feeding etc)

Certification

  • Department of Corrections Certifications:
  • DOC-Mental Health Policy,2023
  • DOC: Mental Health for Correction Employees2023
  • Mental Illness is Special Population2023
  • DOC: Psychotropic Medications2023
  • DOC: Health Screening Health Trained Staff2023
  • Infectious Disease Prevention (what you need to know)2023.
  • DOC: Opioids and Other Substance Abuse2023.
  • DCJS - Civilian Response to Active Shooter Events (CRASE)
  • DOC - Axon Body Camera Online Training,2022
  • Bloodborne Pathogens,2023
  • COVID-19 Antigen Testing Online Training,2021
  • COVID-19 Response: PPE/Sanitation Refresher Training,2022
  • Email Etiquette,2023
  • Emergency Plans,2023
  • Evidence Based Practices Refresher,2023
  • Fentanyl Awareness,2023
  • Legal Liabilities,2023
  • PTSD and Trauma Informed Care,2021
  • Recognizing Signs and Symptoms of Mental Illness,2023
  • Strategic Plan2022-2026 (2023)
  • First Aid CPR AED Certification2023 AMERICAN RED CROSS.

Timeline

Mental Health Technician 1

Centeral Regional Hospital
07.2024 - Current

Correctional Officer, Correctional Sergeant, Correctional Lieutenant, Correctional Captain

Dillwyn Correctional Center
01.2007 - 01.2023

Psychology

ASHFORD UNIVERSITY ONLINE COLLEGE

High School - undefined

Buckingham County High School

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Phyllis Turner