Phyllis Kalu
Charlotte
Summary
Strategic HR Generalist offering 6 years of progressive managerial experience. Skilled in driving smooth implementation of HR policies, procedures, regulations and systems. Passionate about optimizing staff performance, allocation, motivation and cost efficiency. Dedicated and driven with history of success in establishing top-performing global HR platforms.
Overview
6
6
years of professional experience
Work History
Human Resources Generalist
Polykon Manufacturing
07.2022 - 07.2023
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Directed and administered 401K, medical, dental and vision benefit packages.
- Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Human Resources Coordinator
HillPhoenix Manufacturing
01.2022 - 07.2022
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Addressed and resolved general payroll-related inquires.
- Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
- Evaluated timecards for accuracy on regular and overtime hours.
- Maintained human resources information system and kept employee files up to date and accurate.
Benefits Specialist
Alight Solutions
11.2017 - 11.2021
- Administer and manage employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
- Process enrollments, changes, and terminations in benefit plans and liaise with benefit providers.
- Collaborate with HR and Finance teams to ensure accurate payroll deductions and benefit contributions.
- Conduct benefit orientations for new employees, explaining available benefits and assisting with enrollment.
- Oversee the annual open enrollment process, including communication, data collection, and reporting.
- Respond promptly to employee inquiries and resolve issues related to benefits.
- Stay current on benefit trends, legal requirements, and industry best practices.
- Ensure compliance with federal and state regulations, including ERISA, HIPAA, and ACA.
- Assist in preparing and distributing required notices and disclosures to employees.
- Collaborate with benefit providers to resolve claims and billing issues.
- Generate reports and analyze benefit data to support decision-making and cost control.
- Maintain accurate and confidential employee records related to benefits.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH07.2024
Skills
- Immigration
- Employee Relations
- Payroll Processing
- Benefits Administration
- Recruiting
- Leave Administration
- Onboarding
- Workers Compensation
- Investigations
- Performance Management
Timeline
Human Resources Generalist
Polykon Manufacturing
07.2022 - 07.2023
Human Resources Coordinator
HillPhoenix Manufacturing
01.2022 - 07.2022
Benefits Specialist
Alight Solutions
11.2017 - 11.2021
Bachelor of Science - Human Resources Management
Southern New Hampshire University
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