Phyllis Hughes
Spruce Pine
Summary
Strong leader with expert team leadership, planning and organizational skills.. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Uses independent decision-making skills and sound judgement to positively impact company success.
Overview
23
23
years of professional experience
Work History
Regional Administrator, RN
Pruitt Health
2021.03 - 2023.07
- Educated clinicians, patients, families and caregivers on Home Health processes.
- Supervised care from admission to discharge.
- Provided oversite of Clinical Manager and all other clinicians-SN, PT, OT, ST, Aide
- Organized and managed care of patients, policy and procedures, application of COP's, Financial metrics, QAPI, oversite of OASIS and Coding.
- Audited charts and reviewed clinical documents to verify accuracy.
- Served as liaison between patients and clinicians when needed,
Clinical Manager
Encompass Home Health (currently Enhabit)
2015.09 - 2021.02
- Identified opportunities to improve OASIS and ICD-10 Coding.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
Clinical Manager
Amedysis Home Health
2012.05 - 2015.09
- Oversaw overall management of clinical services and patient care, OASIS, ICD-9 Coding.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
RN Staff Nurse ER, L&D, Surgical Services
Newport Medical Center
2007.11 - 2012.05
- Performed various nursing interventions such as wound dressing, vital sign monitoring, medication administration,
- Assessed physical, psychological, physiologic, and cognitive status of patients.
Business Owner
Self
2000.07 - 2007.11
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Education
Associate of Science - Nursing
Tri County Community College
Murphy, NC11.1993
Skills
- Administration and reporting Operations
- Verbal and Written Communication
- Team Leadership
- Productivity Performance
- OASIS, ICD-10, QAPI
- Scheduling and Coordinating
- Managing Multiple Tasks
- Key Performance Indicators (KPI)
- Complex Problem-Solving
Timeline
Regional Administrator, RN
Pruitt Health
2021.03 - 2023.07
Clinical Manager
Encompass Home Health (currently Enhabit)
2015.09 - 2021.02
Clinical Manager
Amedysis Home Health
2012.05 - 2015.09
RN Staff Nurse ER, L&D, Surgical Services
Newport Medical Center
2007.11 - 2012.05
Business Owner
Self
2000.07 - 2007.11
Associate of Science - Nursing
Tri County Community College
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