Familiar with following security standards, advocating for individual resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Resident Assistant
Western Carolina University Residential Living
Cullowhee
07.2024 - 05.2025
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Welcomed new residents and assisted with community adjustment.
Maintained accurate records of incidents that occurred in the residence hall.
Responded and assisted with diverse needs of residents on wing.
Conducted regular rounds to keep residents and areas safe and secure.
Enforced University policies while maintaining an atmosphere conducive to learning.
Monitored the condition of communal areas, reporting maintenance issues promptly.
Promoted diversity awareness by creating informative bulletin boards or hosting special events addressing relevant issues.
Communicated with staff to resolve problems with individual students.
Served as positive role model for diverse group of individuals.
Served as an information resource for residents regarding campus services.
Maintained accurate administrative records, including incident reports and program evaluations.
Created a welcoming and inclusive environment for all residents, celebrating diversity and promoting equity.
Participated in regular staff meetings with Resident Director.
Developed and distributed communication materials, such as flyers and email newsletters, to keep residents informed.
Developed positive relationships with all members of the residence hall community.
Organized monthly social and educational programs to enhance resident engagement.