Peyton Lehman
High Point,NC
Summary
Dynamic Back of House Captain at Chick-fil-A, recognized for exceptional problem-solving and motivational leadership. Expert in food safety practices and sanitation, successfully trained new hires and enhanced team productivity. Committed to maintaining high standards and resolving conflicts, ensuring a positive work environment and operational efficiency. High work ethic and drive, willing to do what the job needs whenever neede.
Overview
7
7
years of professional experience
Work History
Back of House Captain/Shift Leader
Chick-Fil_A
11.2022 - 06.2025
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Monitored food inventory and supplies to prevent waste.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Back of House Team Member
Chick-fil-A
12.2018 - 10.2022
Education
High School Diploma -
Southwest Guilford
High Point, NC06.2019
Skills
- Role modeling
- Motivational leadership
- Diplomatic and fair
- Food storage
- Sanitation practices
- Temperature monitoring
- Cleaning procedures
- Food preparation
- Waste reduction
- Problem-solving
- Standards compliance
- Reliability
- Attention to detail
- Food safety practices
ServSafe Certification
Obtained 9/18/2022
Expires 9/18/27
Timeline
Back of House Captain/Shift Leader
Chick-Fil_A
11.2022 - 06.2025
Back of House Team Member
Chick-fil-A
12.2018 - 10.2022
High School Diploma -
Southwest Guilford
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