Peyton Kimber
Winterville
Summary
Dynamic and dedicated professional with a proven track record at Bojangles', excelling in customer service and teamwork. Skilled in cash handling and problem-solving, I consistently delivered exceptional experiences in high-volume settings, ensuring customer satisfaction and operational efficiency. Committed to maintaining a positive atmosphere while achieving service excellence.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
CheMinstry LLC
Woodstock
02.2025 - 09.2025
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving skills.
- Processed returns and exchanges in accordance with company policies.
- Greeted customers and identified their needs.
- Resolved customer inquiries in a timely manner.
- Provided information about products and services available to customers.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Team Member
Bojangles'
Mebane
01.2024 - 06.2024
- Provided fast, friendly, and accurate service to customers in both drive-thru and front-counter operations.
- Operated cash register, processed payments, and handled customer inquiries and orders efficiently.
- Prepared and packaged food and drinks according to company standards, including scooping, portioning, and bagging items.
- Maintained a clean and organized workspace, including dining, kitchen, and drive-thru areas.
- Assisted team members during high-volume periods to ensure smooth workflow and excellent customer experience.
- [Mebane, NC]
Tutor
One2One Tutoring
Burlington
11.2022 - 07.2023
- Helped kids with homework and classwork in all subjects.
- Broke down lessons in a simple, patient way so they could understand.
- Worked with different grade levels and adjusted to whatever each student needed that day.
- [Burlington, NC]
Education
Associate in Arts - Arts
Lenoir Community College
Kinston, NCHigh School Diploma -
Eastern Alamance High School
Mebane, NCSkills
- Customer Service Excellence
- Positive Attitude
- Teamwork & Collaboration
- Problem Solving
- Cash Handling & Point-of-Sale Operation
- Drive-Thru & Front-Counter Operations
- Time Management
Timeline
Customer Service Associate
CheMinstry LLC
02.2025 - 09.2025
Team Member
Bojangles'
01.2024 - 06.2024
Tutor
One2One Tutoring
11.2022 - 07.2023
Associate in Arts - Arts
Lenoir Community College
High School Diploma -
Eastern Alamance High School