Peyton Estep
Mooresville,Nc
Summary
Dynamic professional with exceptional communication and organizational skills, dedicated to continuous learning and growth. Proven track record in delivering outstanding customer service and providing comprehensive administrative support, including effective management of phone systems and scheduling tasks. Eager to leverage and further develop these competencies while transitioning into a new field or pursuing similar roles. Committed to contributing positively to team success and enhancing operational efficiency.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Iredell Urgent Care
Mooresville, NC
10.2025 - Current
- Achieved efficient patient service through accurate insurance verification and timely medical record updates. Enhanced appointment scheduling and correspondence management to improve patient experience. Resolved billing inquiries and processed payments, maintaining strict adherence to HIPAA standards for confidentiality.
Togo Specialist/Host
Olive Garden
Statesville, NC
04.2024 - 09.2025
- Achieved high customer satisfaction through effective collaboration with Togo specialists and hostesses. Delivered food and drink orders accurately and in a timely manner, enhancing overall dining experience. Cultivated positive relationships with customers through engaging interactions. Coordinated with team members to ensure seamless service delivery. Streamlined order processing and payment transactions, improving operational efficiency. Optimized guest seating arrangements and managed the seating chart effectively. Analyzed restaurant activity to enhance seating and dining flow. Addressed guest inquiries and requests promptly, contributing to a welcoming atmosphere. Completed opening and closing duties to maintain operational readiness.
Cashier
Palm Berries
Mooresville, NC
08.2023 - 11.2023
- Assisted in preparing food and drink orders with speed and precision. Engaged with customers to provide a welcoming experience. Collaborated with team members to ensure efficient service. Delivered food and drink orders directly to customers. Processed food and drink orders, handling cash, credit, and debit transactions accurately.
Hostess/Busser
Outback Steakhouse
Statesville, NC
05.2023 - 06.2023
- Assisted in seating guests and organizing the seating chart. Monitored restaurant activity to support efficient seating and dining flow. Addressed guest inquiries and requests promptly and courteously. Completed opening and closing tasks as required.
Education
High School Diploma -
Statesville High School
Statesville, NC05.2025
Skills
- Client support
- Customer service expertise
- Experienced with Google Drive tools
- Effective time management
- Attention to detail
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Work prioritization
- Verbal and written communication
- Office organization
- Oral and writing communication
Timeline
Front Desk Receptionist
Iredell Urgent Care
10.2025 - Current
Togo Specialist/Host
Olive Garden
04.2024 - 09.2025
Cashier
Palm Berries
08.2023 - 11.2023
Hostess/Busser
Outback Steakhouse
05.2023 - 06.2023
High School Diploma -
Statesville High School
AWARDS AND ACHIEVEMENTS
Leadership award, Academically or Intellectually Gifted Program